Senior Business Analyst - Support & Solution Delivery

On behalf of our client, Procom is seeking a Senior Business Analyst - Support & Solution Delivery for a 12 month contract in Vancouver.

This role will provide support as advised, potentially running a portfolio of applications. It includes working with business leaders and business users within the business community at the client and other TDS technology teams to identify, assist in solution definition, configuration, in some cases work with development teams and ultimately facilitate implementation and delivery of business solutions. Solutions (mostly minor and major improvements) will primarily be delivered through existing applications but in some cases might include the adoption of new (typically SaaS) solutions with and for the business.

The primary skills of this role are then essentially defined by business insight, business analysis quality assurance as well as application management standard processes. Experience and proven skill in these disciplines is critical.

Tech Digital Systems group (TDS) is in the process of adopting a number of new technologies such as Cloud (IaaS, PaaS and SaaS) as well as MS Azure Dev/Ops. In addition, TDS is adopting a Productization and Agile methodology wherever appropriate. It is required that Snr BA role have experience with Agile solution delivery methodology and an awareness of Cloud and MS Azure Dev/Ops technologies.

Senior Business Analyst - Support & Solution Delivery Job Details

• Great interpersonal skills at all levels of the organization – able to propagate information promptly, clearly, and develop strong relationships with business representatives and user of SharePoint.
• Business qualifications or demonstrated business insight and ability to build strong business relationships.
• Good understanding of software development and IT project QA/QC standard methodologies.
• Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
• Five years business process, organizational readiness and change management experience.
• Three years of working experience in Agile delivery and one year as a Scrum Master.
• Ten years of experience within the IT business analysis and application management disciplines. Certification in any of these would be beneficial.
• Excellent problem-solving, organizational and analytical skills, with the ability to coach and mentor.

Senior Business Analyst - Support & Solution Delivery Mandatory Skills

• Experience with Microsoft SharePoint, PowerApp, PowerBI, PowerAutomate, D365 CRM and/or D365 Finance
• Formal Scrum or Agile training (e.g. SAFe® Leading SAFe, Scrum Master / Advanced Scrum Master), Certified Scrum Practitioner (CPS), Professional Scrum Master (PSM1 or PSM2) or Certified Scrum Coach (CSC)) is an asset.
• Nice to have: Degree or diploma in either business or information systems management, and experience in mining industry (Health, Safety, Sustainability, Asset Management, Operations, Risk, Finance).

More requirements:

• See opportunities for the adoption of technology to facilitate desired business outcomes.
• Ongoing support of a portfolio of applications.
• Achieve key breakthroughs, on time, on quality, and within scope.
• Organizational readiness and ongoing user training
• Engage collaborators by raising impediments, validating risk, and communicating status and performance metrics.
• Development of test plans, test cases and the execution of test plans
• Facilitate the adoption of SaaS type solutions.
• Participate in the building of the business engagement framework, adoption of business analysis standard processes, and development of metrics and measures to improve application management and solution delivery.
• Act as Scrum Master for business solution initiatives when necessary.
• Facilitate overall solution implementation including environment management (co-ordination), technology change management, change orders, CAB etc
• Standard business analysis responsibilities as they relate to any solution and more specifically SharePoint including but not limited to: Requirements definition, Workshop Facilitation / JAD Sessions, Using Agile, the definition of Epics, Features and User Stories, Agile Value Increment Planning Retrospectives, Kanban or Scrum and Sprints, and Backlog grooming, and Business process mapping and improvement
• Build strong business relationships working closely with business unit leaders and representatives,
• Delivery and facilitate Quality Assurance and Quality Control

Senior Business Analyst - Support & Solution Delivery Assignment Length

12 months

Senior Business Analyst - Support & Solution Delivery Job Location

Vancouver or Calgary

Senior Business Analyst - Support & Solution Delivery Start Date

ASAP