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Senior Business Analyst (Re-Engineering)

Company

Government Entity
Address British Columbia, Canada
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2023-09-13
Posted at 8 months ago
Job Description

Must Have:


  • CBAP (Certified Business Analyst Professional) designation preferred.
  • Prior experience with Change Management, Modeling and Requirements Management techniques and tools.
  • Minimum 5 years business analyst experience including business process development and re-engineering.
  • ITIL certification and/or awareness is an asset.
  • Senior-level ability to translate and express clinical, process and technical problems using business terms.
  • Knowledge of Business Analyst principals and methodologies
  • Understanding of how to interpret customer business and clinical needs.
  • Demonstrable experience with IT/infrastructure transformation projects, contact center telephony implementation or upgrades .
  • Analytical and broad-based technical knowledge/skills; with ability to think through details and tactics without losing sight of overall strategic goals.
  • Exceptional client engagement / interpersonal skills and ability to effectively facilitate discussions with a diverse group of stakeholders, users, etc.
  • Ability to translate requirements into test cases.
  • Proven organizational and time management skills.
  • Excellent proficiency with MS Office toolsets (Word, Excel, PowerPoint, Project).