Sales Operations Analyst Jobs

Jarvis is a dynamic talent advisory firm specializing in technology, strategy and business transformation. Spanning several cities across Canada and USA, Jarvis presents a unique engagement model, synthesizing our expertise in global collaboration with diverse thinking and our cutting-edge talent innovation hubs. This enables us to attract top talent and rapidly grow as we co-create innovative solutions.

Our focus on community engagement, diversity and our values-based culture has enabled us to become one of Canada's fastest-growing companies. Our obsession with world-class customer engagement, operational efficiency and the strength in our solutions has enabled us to become one of Canada's most trusted partners.

The Opportunity

The world of technology is rapidly evolving through innovation and cutting-edge technologies. As we move into the future, we believe not only in keeping up with relevant technologies but in building that future ourselves. Our greatest assets are our people, and at Jarvis, we value imagination and curiosity as much as we value capability and skill.

As our Sales Operations Analyst, you will be responsible for supporting multiple internal teams, with a specialized focus on Sales and Recruitment, Client Solutions and Operations teams, while also indirectly supporting our valued clients, through the creation, management and delivery of materials.

Job Responsibilities:

• Participate in client intake and uptake calls, providing market intelligence and advice
• Optimize CRM and sales workflow, ensuring that best practices are followed and data is captured and analyzed
• Work closely with the recruiting team to ensure requirements are understood and candidates meet client needs
• Champion best practices and processes as they relate to the recruitment lifecycle
• Adhere to SLAs, providing reporting and insights for quarterly business reviews

Sales Support

• Assist with ad hoc administration duties for each assigned client (ie. scheduling interviews, client communications, maintaining client organizational charts, etc.)
• Create, manage, and supply support/materials for Account Executive use
• Maintain Sales Interaction tracker to assist AE with tracking important client touch points, key information needed to assist in the development of new and existing sales funnels, utilizing task reminders in Bullhorn CRM
• Champion knowledge of assigned client SOW/MSA’s

Reporting

• Provide end-of-month/quarter KPI reports for AE outlining overall performance and effectiveness
• Manage and oversee all candidate placements

Administration

• Format and publish new job descriptions after AE has entered them into Bullhorn
• Update CS toolbox, SOPs, in Notion database
• Carry out/Collaborate/Assist with AE administrative duties when required (Change Requests, Job Creation, Placement Creation/Onboarding, etc.)

What You Bring:

• University degree or 1-2 years of experience in a similar Sales Operations role

Must-haves:

• Efficient: You have a good grasp on timelines and effectively identify and communicate priorities, even as plans change.
• Empathetic: You strive to understand the perspectives of others and actions are guided by curiosity, connection and a desire to make an impact.
• Results-oriented: You maintain a focus on results and consistently deliver value, with an emphasis on performance and process.
• Collaborative: You value the success of the team and freely share your knowledge, experience and insight.
• Adaptable: You take a creative approach to problem-solving and are always willing to learn from others. Enjoy experimenting, innovating and trying new things.
• Communication: You have strong verbal and written communication skills.

Nice-to-haves:

• Experience with Microsoft Power BI tool or other similar interactive data visualization software

What We Offer:

• Generous vacation and wellness bonus
• A dynamic and entrepreneurial environment with opportunities for growth and advancement
• Ability to work remotely
• Employee appreciation events
• A flat organizational structure in which your voice is heard and your perspective is valued
• Highly competitive compensation

What Keeps Us Here?

• Culture and values are integral at Jarvis. Our vision of Equalizing Opportunity and Maximizing Potential enables us to build a diverse and inclusive community. We encourage everyone to bring their authentic selves to work, every day. We reward curiosity and innovative solutions while empowering our employees to discover endless possibilities.
• Work-life balance defines Jarvis at its core. We believe in team-building activities and strive to bring our teams together whenever possible. Expect to attend events such as quarterly socials, holiday parties, charity events and more casually, in-office/virtual events like lunch & learns, trivia and movie nights, hackathons and many more hosted by Jarvis throughout the year.

Jarvis Consulting Group is committed to developing a barrier-free recruitment process and work environment. We are committed to equality in the workplace and to growing a welcoming and inclusive team. We encourage applications from Indigenous persons, people belonging to racialized communities, and people of all sexual orientations and genders, and will consider all qualified applicants without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, or disability or age. Jarvis is committed to compliance with all fair employment practices regarding citizenship and immigration status.

Accommodations are available on request for candidates taking part in any stage of the selection process. If you are a job seeker who requires assistance, please contact: [email protected]