Operations Analyst (Contract) Jobs

LCBO
Location Address:
100 Queens Quay East, 9th Floor, Toronto
Number of Openings:
1
Pay
$57,235.00 - $97,506.00
Job Posting Description:
Operations Analyst – Grocery Operations (Contract upto 12 months)
Do you see yourself as an advisor, providing insightful expertise on Supply Chain operations and projects? Reporting to the Senior Manager, Policy and Operations, you will support the grocery channel by developing and reporting on measurements that guide and improve sales and process improvements. You will provide technical leadership and support to departmental staff and project teams using analytical tools and methodologies. You will contribute to this evolving and growing area of our wholesale business.
If you are looking for a unique opportunity to improve operations and seek out efficiencies, then this is the role for you!
This position is Hybrid
About The Role

• Provide guidance, training, and support to the Business to Business (B2B) Service Representatives
• Provide support to operationalize policies, create user manuals, and document processes
• Participate in User Acceptance Testing for system upgrades and enhancements, and issue identification and resolution
• Provide analytical and reporting assistance to the department and senior management and external parties (i.e. government)
• Support the B2B Service Representatives with managing and approving claims and returns
• Build relationships with customers and suppliers to facilitate the understanding and resolution of inquiries, and maintaining program compliance, while providing extraordinary customer service
• Onboard and register new customers and stores and provide training

About You

• Post-secondary education in Business Administration or Supply Chain Management, or equivalent experience
• Collaborative team member with the ability to work independently to achieve deadlines
• Excellent reporting skills of complex analysis methodology to provide in-depth analyses and to make recommendations
• Experience with Microsoft Office Suite and query tools, MS Power BI and Access
• Strong leadership, managerial, organization, and problem-solving skills are necessary
• 2+ years of experience within a Supply Chain environment, with expertise in Supply Chain activities, functions, processes, concepts, and legislation

There is a world of opportunities at the LCBO…
Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.
We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.
Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.
Duration:
Work Hours:
36.25
Union / Non-Union:
Non-Union
Job Posting End Date:
May 3, 2023
The LCBO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.