Senior Analyst, Global Finance Optimization, 1-Year Contract

Requisition ID: 179767

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Hiring Details

• Direct reports: N/A
• Primary Manager: Program Manager, Global Finance Optimization
• One year contract

Job Purpose

The Global Finance Optimization team serves as business leads for Global Finance projects in collaboration with Global Payment Operations, Global Finance & Risk Technology (GFRT) and other business partners. The Senior Analyst provides post-implementation and ongoing operational support for key Finance projects and systems by:

• Providing ongoing monitoring and reporting of key operational metrics related to key Finance systems and processes.
• Coordinating post-implementation (Hypercare) support for key Finance projects
• Coordinating the resolution of operational, technical and business process issues referred from the GFRT application help desk

Is this role right for you? In this role, you will:

• Provide weekly monitoring and reporting of key process and system metrics affecting the flow of payments through Finance’s Global AP and Travel & Expense Management systems
• Working with subject matter experts, application developers and operational staff to investigate and coordinate the resolution of operational, business process and technical issues referred from the GFT Help Desk.
• We'd Love To Work With You If You Have
• Coordinate with CentreSuite support team and other support groups to ensure smooth onboarding and offboarding of staff to and from the Travel & Expense Management system.
• Monitor and coordinate the resolution of issues causing buildups in the Travel & Expense and Global AP exception queues
• Fosters a positive working environment that values Diversity, Equity, and Inclusion
• Managing the investigation and resolution of post-implementation business and technical issues resulting from the implementation of assigned Finance projects.
• Other duties as assigned
• Manage the resolution of user access involving the Travel & Expense Management and Global Accounts Payable systems escalated from the GFT Help Desk.
• Champions a high- performance environment and contributes to an inclusive work environment.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role.

• A results-oriented individual with strong interpersonal, communication (verbal and written), and problem-solving skills
• Ability to multi-task and deliver high quality results under very tight deadlines
• Project management experience is an asset
• Experience with Technical support software (ServiceNow) is an asset
• Minimum of 2 years of business analysis, project management or related experience
• Excellent knowledge of Scotiabank Finance software including Peoplesoft (Global Accounts Payable, Travel & Expense, Payment Request Centre),, SmartStream, Oracle Business Intelligence
• Experience working with teams who have varying priorities
• Experience in drafting requirements, manuals or training documents
• Good MS Office suite skills (Excel, PowerPoint, Word, Visio, MS Teams, SharePoint, Power BI)

What’s in it for you?

• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• Your career matters! You will have access to career development and progression opportunities.

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Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.