Tds Operations Analyst Ii

Department Overview:

As part of TD Securities, Global Operations and Business Services, Corporate Lending Operations is dedicated to providing outstanding service as we support lending and administrative activities for TD Securities Corporate Clients. You will have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within your role, we are a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. Within our core values, we foster a culture of diversity, inclusion and community support/giving.

So, if you are passionate, collaborative, innovative, enjoy visionary thinking and are ambitious, joining our team would be an ideal opportunity for you.

The Corporate Lending Operations team is comprised of over 70 experienced individuals across multiple groups who are dedicated to the following:

•CAIRO Administration:processing and distribution of authorized corporate credits housed in the CAIRO credit origination system and the approval database.

•Bi-lat Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals.

•Agency Administration:provides administrative, transactional and support for TD Agented deals.

•Loan Sales & Trading: provides support in the settlement of loan trades.

•Retail and Non-Negotiable:is responsible for compliance tracking, servicing foreign currency loans for the enterprise and providing general banking support.

We are looking for individuals who enjoy working both independently and as a part of a team, with the desire to develop tactical & strategic solutions. Being able to take initiative with strong relationship skills; including proven influencing, conflict management and negotiation skills. The team is heavily involved in strategic initiatives, business development, and process improvements to drive efficiency, improve client service levels and reduce risk.

• You champion an innovative culture and mindset by challenging and evolving the business strategy. You identify and execute innovative improvement opportunities; inspire the adoption of new technologies, models and methodologies to enhance productivity, operational effectiveness of the business, and the customer experience, while supporting an effective control environment
• You establish relationships with partners and communicate complex issues to a wide array of businesses
• You effectively handle crucial and/or high-risk issues, resolving most appropriate and expeditious course for the successful resolution by exercising tact and subtlety and maintaining good customer relations
• You will oversee such things as Loan transactions, documentation review, upkeep and maintenance of client profiles / records, daily transactional reconciliation, customer service and day-to-day account operations

·You ensure the quality of own work and understand its end to end impact on the activities of others within and outside of own function / unit.

·Execute on routine and ad-hoc requests in addition to exception processing and management

·Adhere to strict deadlines, while handling high volumes of work in a demanding environment

Job Requirements:

·Excellent relationship management and customer service standards

·Meticulous attention to detail and due diligence

·Excellent organizational and time management skills

·Strong knowledge of Microsoft Office with advanced Microsoft Excel skills

·Highly developed critical thinking and problem-solving skills

·Proven analytical skills

·Strong verbal / written communication skills

·Technical skills & programming language ( SQL, Python, UI Path, etc) is a plus.

Additional experiences and skills

·Client facing experience is an asset

·Proven communication and relationship skills

·Commitment to operational and service excellence

·Proven ability to execute

·Strong business acumen and passion for customer service

·Solid understanding of the credit process is an asset

·LIQ/ ACBS experience is an asset

·Experience reading legal documents is an asset

Education/Accreditations:

·University or College degree

At TD, we are committed to cultivating an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

With offices located around the world, the strength of TD Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.