Sales Administrator Jobs

JOB TITLE: Sales Administrator
DIVISION: Sales
DEPARTMENT: Sales
REPORTS TO: Regional & Area Sales Managers
LOCATION: Toronto
POSITION OVERVIEW (Purpose):
Graywood Developments ("Graywood") is a privately-owned, Toronto-based real estate investment management company that specializes in the development of residential mixed-use properties of exceptional quality in Canada. During its 38-year history, Graywood has managed 54 projects, with 31,400 housing units and a combined value of $8.8 billion. Due to continued growth, we are our looking for a Lead Sales who will become an integral part of Graywood’s team.
The role of Sales Administrator works daily to support the Area Sales Managers/Senior Sales Associates and will be an integral part of our team, responsible for taking visitors through the home buying experience, putting together legally binding purchase agreements and accurately maintaining customer files and contracts and creating a positive and comfortable experience for each visitor.
RESPONSIBILITIES:
Your duties include, but are not limited to:

• Assist in customer service responses and coordinating communication
• Maintain an intimate working knowledge of our projects, local area and competition
• Potential to attend and participate in weekly/bi-weekly sales meetings with team and management
• Maintain positive purchaser and client relations and enhance Graywood's reputation
• Support Sales Teams with sales transactions and processes
• Ensure all marketing materials and price ranges are in supply, accurate and up to date
• Ensure all start/end of day duties are carried out and Presentation Centre is clean and tidy.
• Management of sales office including ordering office supplies.
• Maintain a high level of professionalism in the appearance of the presentation centre, show suites and the marketing materials and signage.
• Coordinate with Sales Teams on sales events and marketing initiatives
• Maintain CRM – ensuring client information and data is up to date and recorded accurately and in detail, daily activities noted and the all sales processes have been logged and completed.
• Maintain Contract Management Platform – Prepare accurate and legally binding purchase and sale agreements and addendums – ensuring that critical dates are met, deposits received in a timely manner and all documentation is forwarded on to the appropriate parties.
• Prepare and submit daily/weekly/monthly reports and CMA – under guidance from Sales Team
• Taking clients through the purchasing process from initial introduction of the project to purchase agreement and design selections and inquiries or concerns quickly and accurately.
• Accurately organizing and completing all necessary paperwork and ensuring customer files and contracts are concise, complete and well maintained.
• Support Sales Teams with sales transactions and processes

Requirements
QUALIFICATIONS:
Education

• Completion of high school diploma

Experience

• Previous experience in customer service and relationship management
• 1-2 years experience in a sales administration position and a general understanding of the home buying process.

Key Competencies:

• Excellent organizational skills
• Customer Focused
• Ability to multi-task
• Team Player
• Knowledge of the Real Estate Industry an asset
• Strong attention to detail
• Positive Attitude
• Excellent verbal and written communication skills

Other Job Requirements

• You are responsible for your transportation to and from the work site. The site is accessible by public transportation.
• The position requires a criminal record check prior to finalizing the appointment of successful candidates.
• Must be willing to work a flexible and demanding schedule including evenings (Monday – Thursday 12-6pm and weekends 12pm to 5pm)

We are an equal opportunity employer that values the unique skills and experiences of each of our candidates; recognizing that each prospective team member of Graywood Developments Ltd. contributes to our efforts in building a diverse and inclusive place to work.
Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs.