Sales Administrator - Contract Position

JOB TITLE: Sales Administrator
DIVISION: Sales
DEPARTMENT: Sales
REPORTS TO: Regional & Area Sales Managers
LOCATION: Toronto
POSITION OVERVIEW (Purpose):
Graywood Developments ("Graywood") is a privately-owned, Toronto-based real estate investment management company that specializes in the development of residential mixed-use properties of exceptional quality in Canada. During its 38-year history, Graywood has managed 54 projects, with 31,400 housing units and a combined value of $8.8 billion. Due to continued growth, we are our looking for a Lead Sales who will become an integral part of Graywood’s team.
The role of Sales Administrator works daily to support the Area Sales Managers/Senior Sales Associates and will be an integral part of our team, responsible for taking visitors through the home buying experience, putting together legally binding purchase agreements and accurately maintaining customer files and contracts and creating a positive and comfortable experience for each visitor.
This is a contract position that is scheduled to last 6-months.
RESPONSIBILITIES:
Your duties include, but are not limited to:

• Potential to attend and participate in weekly/bi-weekly sales meetings with team and management
• Management of sales office including ordering office supplies.
• Assist in customer service responses and coordinating communication
• Ensure all start/end of day duties are carried out and Presentation Centre is clean and tidy.
• Maintain positive purchaser and client relations and enhance Graywood's reputation
• Taking clients through the purchasing process from initial introduction of the project to purchase agreement and design selections and inquiries or concerns quickly and accurately.
• Maintain a high level of professionalism in the appearance of the presentation centre, show suites and the marketing materials and signage.
• Maintain Contract Management Platform – Prepare accurate and legally binding purchase and sale agreements and addendums – ensuring that critical dates are met, deposits received in a timely manner and all documentation is forwarded on to the appropriate parties.
• Maintain an intimate working knowledge of our projects, local area and competition
• Prepare and submit daily/weekly/monthly reports and CMA – under guidance from Sales Team
• Maintain CRM – ensuring client information and data is up to date and recorded accurately and in detail, daily activities noted and the all sales processes have been logged and completed.
• Coordinate with Sales Teams on sales events and marketing initiatives
• Support Sales Teams with sales transactions and processes
• Support Sales Teams with sales transactions and processes
• Accurately organizing and completing all necessary paperwork and ensuring customer files and contracts are concise, complete and well maintained.
• Ensure all marketing materials and price ranges are in supply, accurate and up to date

Requirements
QUALIFICATIONS:
Education

• Completion of high school diploma

Experience

• 1-2 years experience in a sales administration position and a general understanding of the home buying process.
• Previous experience in customer service and relationship management

Key Competencies:

• Knowledge of the Real Estate Industry an asset
• Excellent organizational skills
• Excellent verbal and written communication skills
• Ability to multi-task
• Customer Focused
• Team Player
• Strong attention to detail
• Positive Attitude

Other Job Requirements

• Must be willing to work a flexible and demanding schedule including evenings (Monday – Thursday 12-6pm and weekends 12pm to 5pm)
• You are responsible for your transportation to and from the work site. The site is accessible by public transportation.
• The position requires a criminal record check prior to finalizing the appointment of successful candidates.

We are an equal opportunity employer that values the unique skills and experiences of each of our candidates; recognizing that each prospective team member of Graywood Developments Ltd. contributes to our efforts in building a diverse and inclusive place to work.
Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs.