Research & Insights Coordinator Jobs

Undertone sits at the intersection of creative, data, and distribution, delivering award-winning creative experiences for the world’s leading brands. Through our synchronized digital branding solution, we deliver cohesive stories that reach consumers across the most important touchpoints, screens, and platforms. We eliminate fragmentation and ensure brand messaging is synchronized and perfectly aligned with campaign KPIs—always with beautiful creative and in brand-safe environments.

We are looking for Research & Insights Coordinator to uncover, develop, and articulate insights into compelling narratives that drive success for external and internal customers. This position will leverage tools including a broad range of 3rd party campaign branding and emotional measurement studies and a variety of secondary and syndicated research sources to inform clients on new developments and trends in various industries. The Insights team is a critical resource for agencies, brands and internal partners and impacts Undertone’s success directly.

Job Responsibilities:

• Provide comScore support for RFPs
• Be a role model to other team members and be a representative of the Undertone culture both internally and externally
• Provide day-to-day research support for key internal customers (Account Executives and Client Partners)
• Handle study feasibility requests and otherwise support the Insights Team in implementation and reporting of 3rd party campaign effectiveness studies initially and train over time to handle these studies solo
• Partner cross-functionally to ensure client satisfaction
• Leverage data from multiple resources (syndicated, secondary) to inform various stakeholders on key industries
• Create “stories” and audience personas around campaign results to elevate reporting from data points to insights

Profile and Experience:

• A minimum of a Bachelor’s Degree required, preferably in Advertising, Psychology or Marketing
• Interest in learning about a broad range of 3rd party campaign measurement solutions including System1, Lucid, Foursquare and inMarket
• 1 year research experience required, either for a company, publisher, vendor or at a college or university
• 1 year digital or print media research experience preferred, preferably at a publisher or vendor
• Expertise in MS Excel and PowerPoint required
• Excellent written and verbal communications skills
• Detail-oriented with a strong customer service mindset

Undertone is committed to building a company whose staff reflects the true diversity of our community. Our employees are hired, promoted, and rewarded on the basis of talent, performance, dedication and results. We embrace our diversity and are proud to be an Equal Opportunity Employer that welcomes all candidates without regard to race, creed, color, religion, national origin, alienage or citizenship status, sex, age, sexual orientation, gender identity, marital status, partnership status, ancestry, disability or veteran status.