Team Lead - User Research Lab

The person in this position will be responsible for a research team of around 8 people based in Montreal. This person will provide support to the various stakeholders in the management and execution of studies on player behavior, in order to ensure a high level of quality in the processes and deliverables, while ensuring optimal management of the resources under his/her supervision.

What you will do:

• Ensure that the right projects are assigned to the right team members by providing the necessary visibility to the production manager.
• Collaborate with other Team & Craft Leads to operationalize individual team development plans.
• Participate in the recruitment, training and coaching of team members.
• Ensure collaboration between research assistants and user research analysts on studies and projects.
• Ensure follow-up with clients & partners.
• Collaborate with other team leaders: resource sharing, support, etc.
• Participate in the development and improvement of processes in line with your team's reality.
• Ensure that their team has the appropriate resources and knowledge leading to quality deliverables.
• Ensure cohesion and a healthy work climate among team members.
• Monitor and manage the day-to-day progress of projects.
• Participate in the development of the User Research Lab.
• Conduct performance appraisals and ensure follow-up.

Qualifications

What you'll bring to the team:

• You're a good communicator and can lead constructive discussions in a fast-paced environment.
• You are autonomous, organized, and practical.
• You are able to adapt quickly to change and are able to make suggestions.
• You have a good knowledge of video games (consoles, PC, mobile).
• Bilingual (English, French).
• You have experience in user research, UX or user testing (experience in the video game industry is a plus).

Additional Information

About us

Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves.

When you join Ubi MTL, you’ll discover a workplace that sparks inspiration and connection. We offer a collaborative space that provides career advancement, a host of learning opportunities, and meaningful benefits centred on well-being.

If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.