Marketing Operations Coordinator Jobs

As a Marketing Operations Coordinator, you will assist with ongoing email marketing campaign services and analysis within a fast-growing marketing and technology services firm. You will join an evolving team focused on driving results for clients through data analysis, strategy development, email, and digital campaign execution.

Key Responsibilities

Email Marketing:

• Coordinate/manage/test/deploy client email marketing campaigns
• Collaborate with tech and business teams to approve content changes
• Work with the tech and account teams to set the schedules for all email campaigns
• Work with the creative agency to coordinate creative and content
• Support and testing for incoming inquiries (email/website incidents and requests)
• Validating and testing for email campaigns
• Understand internal system processes, and interface to provide support and improvements
• Supportive and knowledge document management

Content Marketing:

• Coordinate change requests of the client's website content
• Work with account manager to create weekly partner meeting agenda and coordinate internal and external updates
• Work with partners, creative agency and members of the partner management team to obtain offers and articles design
• Act as a communications channel between the client and tech team for quick revisions and updates as required
• Coordinate moving content live and any maintenance tasks required
• Work with Analytics Dashboard and provide quick stats and analysis when required by the client
• Timely post relevant tasks in Asana for the technical team and make sure all questions from the tech team are quickly answered to allow for quick built

Required Skills and Knowledge:

• An understanding of landing pages and web conversion best practices, including writing compelling copy, CTAs (calls to action), and testing/experimenting for maximum lead generation
• Must be fluent in written and oral English
• Experience in project and service management tools like: Figma, Asana, Jira, Zendesk, ServiceNow, Trello
• Superior time-management skills with strong attention to detail and the ability to deliver within tight deadlines while planning to overcome obstacles
• Above all, an unrelenting commitment to clients and delivering value month-in, month-out to help build long-lasting, mutually beneficial client relationships
• Must be highly organized and have problem-solving skills
• The ability to work independently, multitask and prioritize efficiently

Nice to have:

• An understanding and ability to use or learn HTML/CSS knowledge
• An understanding of Google Analytics with the ability to analyze KPIs and provide recommendations
• Experience in business or system analysis

What You'll Need:

• A diploma or post-graduate certificate in marketing or proven experience in lieu of this education will be considered
• Minimum one year in either digital marketing, project support, technical support, or web development

What you can expect from us:

• Optional work from home Mondays & Fridays
• Downtown Toronto office with a laid-back atmosphere in a great location
• Detailed training and mentorship programs with opportunities for career advancement
• Competitive salary, subsidized healthcare plans with dental, vision, and drug coverage
• Strong company culture and policies that encourage work-life balance
• Supportive team atmosphere

About Sensei

Sensei Marketing Inc. is a niche agency that drives bottom-line business value for medium to large-sized businesses across North America through customer experience programs' design and management. Sensei's strategy and creative teams utilize its proprietary BONDAI community platform to drive measurable results through influence marketing, customer acquisition, and customer development campaigns.

About BONDAI

BONDAI is an innovative community management solution that drives business value for our clients by building and strengthening the bonds they have with their prospects, clients, employees, and other stakeholders.

BONDAI hosts individually branded communities for our clients, through which we engage their audiences via content marketing, loyalty offers, event management, professional development, and other value-added benefits.

BONDAI communities have proven to drive new customer leads, get more value from existing customers, and grow customer loyalty and advocacy.