Operations Associate Jobs

ABOUT US

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.

THE ROLE

• Responsible for overseeing day-to-day operational effectiveness including all aspects of inventory control and product flow
• Hold full inventory processes quarterly or as determined to best mitigate shrink, on hand negatives/overages and achieve/exceed operational key performance indicators (KPIs)
• Ensuring proper supply replenishment and on hand level management
• Execute cycle counts on a daily, weekly, monthly basis as needed
• Manage product deliveries/receipt, software/systems management, defectives, and overall organization to best impact client experience, drive sales and continuously improve operational efficiency
• Continuously improving processes and workflows to drive business impact, achieve and exceed KPIs and a strong focus on delivering highest levels of service to the Thom Browne clientele
• Managing completion of daily fulfillment needs and proper communication with team members/clients, fueling the success of our overall client experience

THE IDEAL CANDIDATE

• Outstanding organizational and prioritization skills; comfortable working autonomously and collaboratively
• Meticulous with an eye for detail
• Adaptable and motivated to work and learn alongside a strong team
• Strong proficiency in Microsoft Excel, Word and PowerPoint preferred
• Proven analytical skills; strong attention to detail
• Minimum 1–2 years of Retail Operations and/or Inventory Management experience, preferably within a luxury environment
• Excellent communication, follow up and interpersonal skills

WHAT WE OFFER YOU

• Diverse and inclusive working environment
• Competitive compensation
• Comprehensive benefits package
• Thom Browne Uniform