Lead Product Manager, Curriculum Operations

Knowledgehook is on a mission to empower the problem-solvers of tomorrow. We are preparing the next generation of learners to create an incredible future. We have a math education brand with a passionate fan-base and are creating a purpose-driven team who loves to collaborate and solve problems with solutions that break new ground. To help our company move to the next level and enable us to build an even more compelling education experience, we are looking for a Lead Product Manager, Curriculum Operations.

The Lead Product Manager, Curriculum Operations, plays a key role in managing and streamlining the creation and continuous-improvement of top-notch and engaging math content for teachers and students across North America. The successful candidate will lead curriculum operations, own the roadmap for our internal tooling, and be responsible for the heart of the Knowledgehook product: our content. Acting with a keen awareness of the realities of teaching today, the Lead Product Manager is critical to Knowledgehook's competitive edge and our ability to continue delivering engaging and effective learning experiences.

What you will be doing

• Manage budgets and resources effectively to ensure that content development activities are delivered within scope and on time.
• Perform product discovery work to identify, determine business cases, and advocate for opportunities to improve the content team’s tooling in order to drive operational efficiency and cost savings. Then work with design and development to define solutions and make them a reality.
• Develop and implement a content operations strategy to ensure the effective and efficient development, continuous improvement, and translation of assessment content for Knowledgehook's product in existing and new markets; having a keen eye for when automation is warranted and when human judgement is necessary.
• Continuously monitor and analyze content usage data to identify opportunities for improvement and to optimize content development processes.
• Develop and implement content quality assurance processes to ensure that content meets a high bar of quality in relation to its pedagogical effectiveness, the student’s experience and regional or cultural expectations.
• Collaborate with internal teams, such as sales, marketing, and customer success, to identify curriculum and localization needs, and ensure that content investments are aligned with company priority, market needs and customer feedback.
• Develop and manage our external Content Advisory Community for the review, auditing and editing of existing and new content by leading professionals.
• Act as a liaison between the Toronto office’s senior leadership and the remote content team.
• Manage and coordinate external contractors to drive the execution and delivery of content development and translation activities.

What you need to succeed

• First-hand experience using Large Language Models (such as ChatGPT) to augment human creativity and streamline workflows.
• Strong analytical skills, with a history of using data-driven insights to optimize content development processes and drive continuous improvement.
• Bachelor's degree in Education, Business, Communications, or a related field; Master's degree preferred.
• Demonstrated ability to develop and implement content operations strategies, including content development, localization, and quality assurance processes.
• Familiarity with content management systems, project management tools, and data analysis software.
• Excellent communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
• 4+ years of experience in content development, localization, and management, preferably in the EdTech or educational content industry.
• Proven track record of managing and coordinating cross-functional teams and external contractors to deliver successful projects.
• Experience in managing budgets and resources to ensure the timely delivery of projects within scope.

Bonus qualifications:

• Background in education or instructional design, with a solid understanding of pedagogy and learning principles.
• Proficiency in multiple languages, particularly French and Spanish
• Experience in the educational technology or learning management system industry.

What’s in it for you

• Join a winning team! This is a unique opportunity to be part of a thriving team and develop your skills and knowledge. While the journey may be challenging, it will also be immensely rewarding.
• We embrace a remote-friendly work environment.
• Be part of a transformational organization! The Ed-Tech industry has a direct impact on the education system, empowering students and families with innovative tools and resources to enhance learning outcomes. As an Ed-Tech company, we are revolutionizing the way children learn math and tackling math phobia.
• Join a welcoming and supportive community! Our team is a tight-knit group of individuals who share a common passion for our work, and we collaborate closely to achieve our objectives, creating an intimate and caring community.
• Competitive Total rewards! Our Total Rewards package aligns with industry standards:
• We have a generous paid time off program that includes both vacation and sick days.
• We offer a benefits package that includes medical, dental, and vision coverage, with 100% of premiums paid by the company.

About Us

Knowledgehook, a leading educational technology company, empowers over 450,000 teachers and parents to collaboratively support the mathematics learning journey of over 5 million students worldwide. Winner of Google’s Game Changer Award and named Top Disruptor by BNN, its platform analyzes student understanding through engaging assessments, providing real-time personalized solutions to close learning gaps between classroom teaching and at-home learning. Designed by leading numeracy and research experts, Knowledgehook’s Instructional Guidance System is known for reinventing how online technology supports education and educators, while developing students into problem solvers of tomorrow by giving them a love of learning, today.

How to Apply

Does this position sound like a good fit? If so, please send your resume and include Lead Product Manager, Curriculum Operations in your subject line to [email protected].

By applying to this position you are confirming you possess either a Canadian citizenship, permanent resident status or work permit.

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Knowledgehook Inc. will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require.

We thank all those who apply but only those selected for further consideration will be contacted.