Greeter -Calgary International Airport

Description

Equal Opportunity Employer

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Branch Location: 2000 AIRPORT RD NE CALGARY, AB T2E 6W5

This is a temporary full time position that pays $17.25/ hour.

We Offer

• Employee discount
• Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
• Retirement savings plan
• Life Insurance
• Training and development
• Paid time off

Schedule

• Wednesday-Sunday: 3:30PM-12:00AM

Responsibilties

• Communicate customer service issues to management.
• Provide upgraded vehicles on request.
• Ensure that hangtag information is completed correctly.
• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
• Assist members with questions and concerns to minimize counter visits.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Thank member for their business.
• Maintain Emerald Aisle for cleanliness.
• Maintain clean low mileage fleet mix requirements.

Qualifications

• Proficient in English, written and verbal comprehension.
• Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
• Must be at least 18 years of age.
• Organizations/Clubs – at a leadership level
• Community Involvement/Volunteerism – at a leadership level
• Customer Service (i.e. Retail, Restaurant, etc.)
• Sales
• Management/Supervisory experience (i.e. Sales or Service industry)
• Minimum 6 months part time or full time relevant experience required in one of the following:
• Must have a current and valid Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record (DUI/DWI).
• Must be able to work one of the following schedules: Wednesday-Sunday: 3:30PM-12:00AM
• Must have a High School Diploma or GED equivalent