Shift Leader - 14 Street - Calgary

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties And Responsibilities

• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Provide direction, guidance, and instruction to all store associates as required
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Ensuring employees on shift are actively pursuing sales goals
• Greet and assist customers in a way that models exemplary conduct to other staff
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Ensure store conditions are consistently upheld to established standards
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Achieving sales target and store-level KPI’s

Qualifications

• Completion of high school and college/CEGEP/vocational or technical training required
• Strong customer service and troubleshooting skills
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• A well-defined sense of diplomacy
• Demonstrated ability to train and motivate staff required
• Excellent teamwork and team-building skills
• Demonstrated sales and service orientation required
• Must have valid SellSafe and QCW to work in a retail cannabis store
• High level of proficiency with Microsoft Office productivity suite
• Ability to work nights, holidays and weekends and different locations
• Thorough understanding of applicable health and safety legislation
• Skills to monitor and lead by example as required
• Basic office administration skills required
• Excellent time management and prioritizing skills required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• A professional, responsive, and positive work attitude is essential

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit -https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff