Shift Leader - Falconridge - Calgary

Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties And Responsibilities

• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Achieving sales target and store-level KPI’s
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members

Qualifications

• Demonstrated sales and service orientation required
• Completion of high school and college/CEGEP/vocational or technical training required
• Highly effective teamwork skills
• A professional, responsive, and positive work attitude is essential
• Demonstrated ability to train and motivate staff required
• A well-defined sense of diplomacy
• Skills to monitor and lead by example as required
• Basic office administration skills required
• Thorough understanding of applicable health and safety legislation
• Must have valid SellSafe and QCW to work in a retail cannabis store
• High level of proficiency with Microsoft Office productivity suite
• Excellent teamwork and team-building skills
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• Strong customer service and troubleshooting skills
• Ability to work nights, holidays and weekends and different locations
• Excellent time management and prioritizing skills required
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization

Why You Should Apply

• Significant opportunity for growth, experience and learning
• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit -https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff