Digital Client Partner Jobs

Undertone sits at the intersection of creative, data, and distribution, delivering award-winning creative experiences for the world’s leading brands. Through our synchronized digital branding solution, we deliver cohesive stories that reach consumers across the most important touchpoints, screens, and platforms. We eliminate fragmentation and ensure brand messaging is synchronized and perfectly aligned with campaign KPIs—always with beautiful creative and in brand-safe environments.

Our growing, global organization includes the brightest, most creative, and passionate thinkers and doers in the industry. Our team wins awards for the service they provide and the products they create. Our unique culture, diverse training and development opportunities, and comprehensive benefits have earned us recognition as a "best place to work." We’re committed not only to getting the job done right but having fun as we do it.

Job Responsibilities:

• Conduct historical & brand research for new & existing clients
• Balance up to 5 RFPs weekly across 3 AEs- deadline driven
• Owns troubleshooting and finds solutions to internal & external challenges
• Coordinate campaign workflow cross departmentally to ensure campaign success
• Work with Legal/ Finance to close out opportunities
• Maintain account stability with key clients via white glove service
• Generates additional revenue via strategic upsell opportunities
• Build strategic & customized RFP responses that will lead to IO generation

Profile and Experience:

• A minimum of a Bachelor’s degree required
• Proficient in Excel & PPT
• Experience in managing expectations in a deadline-driven environment
• 3rd party tagging experience preferred
• A highly motivated professional with a proven track record in a client facing role
• Strong knowledge of digital campaign metrics and goals (i.e. - CTR, CPA, etc.)
• A minimum of 2 of digital media experience in a client facing role
• Experience working in Salesforce preferred

Soft Skills/Competencies:

• Analytical
• Organization
• Collaborator
• Prioritization
• Service oriented
• Detail oriented
• Strategic & creative thinker
• Clear communicator
• Proactive
• Problem solver
• Multitasking
• Time management
• Deadline focused

Undertone is committed to building a company whose staff reflects the true diversity of our community. Our employees are hired, promoted, and rewarded on the basis of talent, performance, dedication and results. We embrace our diversity and are proud to be an Equal Opportunity Employer that welcomes all candidates without regard to race, creed, color, religion, national origin, alienage or citizenship status, sex, age, sexual orientation, gender identity, marital status, partnership status, ancestry, disability or veteran status.