F2F HR Client Premium Services Partner Jobs

Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience

Update the management on a frequent basis on the potential risks/ issues and opportunities in an account

Manage and lead the IRIS team at the customer location

Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)

Must have experience in managing IT engagements with clients in the industry for at least fifteen years

Excellent written and oral communication skills with an ability to make effective presentations

Excellent problem solving, communication, and client management skills are essential

Experience managing Client P&L of $10M+ including reporting and metric assessment for the account

Able to make knowledgeable conversations with clients in Digital area/trends in the industry

Leverage fact-based insights and other resources to influence Randstad Digital strategy for categories in which we compete

Drive overall account planning, Top-to-Top process, and serve as "voice of Randstad Digital" to clients/senior leadership

Ensure a robust after-sales process to deliver strong customer engagement

Experience with agile project management practices

Lead client scoping calls to gain an understanding of client goals and requirements and build a project plan.

Address client questions and manage client expectations while maintaining a high standard of customer service.

1-3 years of experience in a client coordination/client success/project  coordination role

Great written and verbal communication skills

Experience with employee engagement surveys and/or research

Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience

Update the management on a frequent basis on the potential risks/ issues and opportunities in an account

Manage and lead the IRIS team at the customer location

Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)

Must have experience in managing IT engagements with clients in the industry for at least fifteen years

Excellent written and oral communication skills with an ability to make effective presentations

Significant business development and project management experience

Client relationship management and business development: lead client relationships, build a portfolio up to $10-30M, lead the opportunity management cycle: Prospect-Evaluate-Propose-Close

Balance different projects running for the client that may involve different delivery managers or horizontal unit resources.

Experience in the relevant industry/vertical

Hands-on experience with proposal creation and leading proposal presentations

Strong leadership, interpersonal, communication, and presentation skills

Ideally, you have exposure to change management initiatives

Skills and Experience we value

You have a Bachelor's degree and 10+ years of software industry experience, including 5 years of application consulting

You can skillfully lead engagements, presentations, and negotiations.

Encouragement to be the best version of yourself at and away from work:

YOUnity diversity and inclusion programs

Sound operational capabilities especially around P&L and account management

Builds and manages relationships across various levels in the client organization, particularly in the C-level/executive management level

Leverage strong domain knowledge to understand customer’s business aspirations and challenges and design comprehensive transformation propositions.

Manages and own overall P&L and health of the engagements in the portfolio of accounts and to ensure customer satisfaction.

15+ years of experience managing and growing key global accounts

Proven experience in managing and connecting global multi-disciplinary teams, partners, and alliances across engagement life cycles.

Management and input of personnel data into global HRIS and external vendor databases (Benefits, Pension)

Produce routine cyclical reports as required by HR and/or management, and provide analysis/audit data

Excellent oral and written communication and interpersonal skills. English essential and Spanish is a real asset

Advanced administrative and organizational skills, with demonstrated attention to detail.

Competitive Benefits; employer paid benefits and Pension plan with company contribution of up to 7.5%

Respond to HR queries, interpreting and applying documented HR policies and procedures

Support account stability and ensure client retention through excellent customer service and exceptional communication skills

A minimum of 2 years of digital media experience in a client facing role. Preferably in Retail Media

Strong knowledge of Omni-channel KPI’s and goals

Superior communication (written and verbal) and presentation skills

Managing the day-to-day relationships with our retail clients to ensure we exceed their goals and expectations

Build strategic RFP responses with a solutions-driven and consultative approach

Be a storyteller, and know our depth of experience solving client problems, the business outcomes achieved, and the impact it drove

10+ years of demonstrated leadership experience, agile project delivery, consulting, and/or specific industry expertise

Excellent listening skills, executive presence, and an ability to lead with empathy, putting people first

A skill for 'seeing around corners' and helping align delivery, practice, and regional leadership on proactive risk mitigation

Use your executive presence to build & maintain relationships throughout a client's organization

Collaborate with sales & business development executives, client partners, account, and practice leadership to create and execute sales strategies & plans

Work with Legal/ Finance to close out opportunities

A minimum of 2 of digital media experience in a client facing role

Strong knowledge of digital campaign metrics and goals (i.e. - CTR, CPA, etc.)

Experience in managing expectations in a deadline-driven environment

3rd party tagging experience preferred

Experience working in Salesforce preferred

Assist with VIP experiences on game nights.

Strong communications and research skills

Good knowledge of Microsoft programs (i.e. Word, PowerPoint, Excel, Outlook)

Coordinate the ticket delivery and processing for multiple Premium client accounts.

Assist in the planning, coordination and implementation of client events.

Assist coordinators with maintaining and coordinating key client files, correspondence, contact lists and client database.