Client Partner Jobs

IRIS Software Inc. is seeking a talented Client Partner to join its growing organization and manage the overall relationships for large clients in the Canada.

Client Partners are mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.

Key Responsibilities

• Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape
• Leads the consulting and delivery teams through client environments and aligns their conduct and activities to promote IRIS’ business interests
• Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS’ business interests and image as a thought leader
• Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)
• Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business/ IT outcome-based models
• Update the management on a frequent basis on the potential risks/ issues and opportunities in an account
• Handle escalations and negotiate with the customers, as required
• Engineer deals and run the sales cycle by guiding the presales/ delivery teams
• Manage and lead the IRIS team at the customer location
• Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience

Required Skills and Experience

• Background and acumen to understand client’s business, strategy and to keep up with industry trends such as regulatory imperatives
• Excellent written and oral communication skills with an ability to make effective presentations
• Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts
• Must have experience in managing IT engagements with clients in the industry for at least fifteen years
• People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term
• Track record of managing and growing accounts
• Ability to perform the role of a “trusted” advisor

IRIS Software Inc. (www.irissoftinc.com) headquartered at Edison, NJ with offices in NYC, Philadelphia and Toronto and an offshore development center in India.

IRIS is an IT software services organization providing its customers with high-quality, cost-effective solutions. Iris does this through comprehensive solution offerings with best-of-breed technologies, rapidly deployable solutions, flexible engagement models and proven methodologies. This allows customers to focus on their core competencies, and concentrate IT resources on projects that directly impact their bottom-line.

Location : Canada

Interested candidates may share the detailed resume of them or may refer profile for the same at [email protected].

Thanks & Regards

Sudakhina Malhotra