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Partner Development Coordinator Jobs
Company | Index Exchange |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-04 |
Posted at | 9 months ago |
About Index Exchange
- Perform various operational and administrative tasks across accounts, as well as preparing presentation materials and building reports
- As you learn our business we will look to you, to help identify actionable insights and new opportunities for our partners, as well as troubleshoot account performance
- Daily account health and performance trend monitoring
- Provide support to our clients through the full life-cycle of the account including new account onboarding, issue resolution, ongoing relationship management, yield optimisation
- Liaise with various stakeholders externally at our publishers and cross-functionally within Index, operating as a critical node in managing tasks and projects
- Contribute to our culture of learning and growth at Index Exchange by participating in regular knowledge sharing sessions
- Track, resolve and/or escalate client issues while communicating updates and managing expectations both internally and externally
- Maintain Salesforce and other internal systems, ensuring that all account information is accurate and up to date
- Assist the Partner Development team members in supporting account development across our top tier publisher clients
- Excellent communication skills
- Strong time-management and organisation skills
- Strong attention to detail and professional work ethic
- Prior experience in the advertising and ad technology fields is a plus
- Proficient in all Microsoft Office programs
- 1-3+ years of experience in a customer service role
- Ability to work independently and to be responsible, enthusiastic, proactive and self-motivated
- BA/BS Degree from an accredited university, preferably in a business, marketing, communications or computer related field
- Time off and flexible work schedules
- A workplace that supports a diverse, equitable, and inclusive environment – learn more here
- One day off per year to volunteer
- Generous parental leave
- Retirement plan with a 5% company match
- Home office stipend
- Monthly wellness stipend plus fitness discounts and quarterly wellness group activities
- Comprehensive health, dental, and vision plans at no cost to you
- Annual virtual company retreats and regular community-led team events
- Stock options and equity packages
- Community engagement opportunities and donation-matching program
- COVID-19 guidance: We have re-opened offices in various cities following local guidelines, but are continuing to maintain a flexible work environment.
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