Principal Client Partner Jobs

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our brand promise – Makes Work Life Better™ – is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today’s borderless, flexible, and skills-based work world.

Dayforce is Ceridian’s award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: For this role we are open to remote work located anywhere within the US or Canada.

About The Opportunity

The Services Group provides dedicated and continuous remote yet hands-on, solution oversight to guide clients through the technical aspects of Dayforce implementation. Our team helps clients achieve a positive go-live experience by monitoring the project and aligning it with everyone's primary goal – using Dayforce effectively and near-effortlessly from day one. Comprised of consultants working independently on client projects around the world, our Services group is connected by a sense of camaraderie, we are grounded in a sense of belonging and an amazing remote-work culture.

As a result of our powerful growth strategy, we are adding a Client Partner to our team to drive revenue growth by selling integrated services solutions that deliver value to customers.

You will collaborate with Ceridian Sales Executives, Solutions Consultants, and client stakeholders to design customized Dayforce solutions that prioritize the customer's business success. You will weigh the impact and implications of political, social, economic, technological, and competitive trends on client organizations and interpret issues from multiple dimensions, including technical, business, short term, and long term impacts. You will deliver proposals and strategies to generate new business and identify opportunities for add on services.

Who You Are

You are an experienced Solution Designer and Implementation Specialist skilled in the art of consultative selling and negotiating techniques, giving and getting accurate information. You have the insights and practical knowledge to proactively perceive the technical, cost, support, and risk implications of potential solutions; and, you can seamlessly incorporate these into implementation recommendations. You are a customer success driver who can think creatively and encourage others to take reasoned risks to achieve value added results.

What's In It For You

• YOUnity diversity and inclusion programs
• Growth. Ceridian is a place you can grow your career, learn new skills, and commit to. We are a company with a focus on promoting from within. As we continue to grow, we are adding more roles across the organization. You will have the opportunity to move up, work on increasingly sophisticated solutions for prominent clients, and take ownership of our sector's success.
• Transparency. A drive for openness and diligence guides us. You will make an impact carrying through on our commitment to clients and playing a critical role in our success and theirs.
• Partnering internally. You will develop strong relationships with systems integrators to create integrated solutions in joint sales opportunities; adding depth, context, and understanding of customer scope, expectations, and value drivers based on broad knowledge and insights into business needs.
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• What you’ll get to do
• Leadership. You will play a key role in our trajectory to be the leading cloud-based Human Capital Management product globally. We are adding leaders to the team who can make decisions to accelerate our worldwide expansion into every industry and ensure we continue to innovate successfully.
• Opportunities to fuel your career growth through numerous internal and external programs and events
• Contributing to the growth and scalability of the Services Sales. You will create and enhance segment and industry-specific sales collateral that reflect Dayforce best practices, identifying opportunities for implementation efficiency based on customer feedback.
• Agility No two days are the same here. With continuous innovation and iteration, dozens of new projects, and thousands of new users, you will be challenged to be creative and responsive. You will be able to blend in-office and remote working before and after the COVID-19 crisis.
• Amazing time away from work programs
• Leveraging a deep understanding of Dayforce. You will design, deliver, and spearhead services solutions for customers, collaborating with Solutions Consultants and Product owners to align the Ceridian product roadmap with customer requirements.
• Teamwork. Everyone treats each other like family. Our inclusive, supportive workplace culture fosters an environment of continuous learning and collaboration. You will build relationships with the Sales and Solutions Consultants, Product team, and leadership, reinforcing a culture that enables knowledge sharing, partnership, and team success.
• Recognition for your contributions through excellent pay, perks, and rewards
• Encouragement to be the best version of yourself at and away from work:
• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares

Skills and Experience we value

• You can skillfully lead engagements, presentations, and negotiations.
• You have a Bachelor's degree and 10+ years of software industry experience, including 5 years of application consulting
• The technical skills. You have an in-depth understanding of Dayforce product modules and expert knowledge of feature functionality, and implementation best practices and risks.
• You can gain trust, influence decisions, and teams, and work with internal and external contributors and stakeholders at any level
• You have expertise in building and managing relationships
• You have partnered with sales in prospect solution design and added value to solution implementation
• Ideally, you have exposure to change management initiatives

The motivation. You want to make a strategic, measurable impact on the success of customer projects, the growth of teams, and the global scaling of an exciting HCM organization focused on making work life better for all.

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

The range provided is in Canadian Dollars.

Fraudulent Recruiting

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

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