Principal Program Manager Jobs

Description

Amazon Canada is seeking a Principal Program Manager (Fleet Repairs) who will help us to scale repairs workstream supporting our organization’s current and future Fleet initiatives. Principal Program Manager will be responsible for testing, piloting, rolling our and managing fleet services for Canadian Delivery Service Partners (DSP). Further innovative solutions that improve the uptime of our vehicles will be researched, developed and deployed by this individual.

At Amazon we are building a Last Mile Operation that is complimented by Delivery Service Partners (DSP). The Last Mile team is hiring a Principal Program Manager for Canada to launch repairs solutions for Amazon fleet.

Key Job Responsibilities

• Negotiate repairs pricing with 3P vendors
• Deploy and manage repairs solutions and other programs (ex: warranty) across Canada
• Roll out and manage creative solutions for vehicle maintenance focused on aging fleet
• Own vehicle readiness from program management perspective
• Collect feedback from program users to build next generation repair tools for Canada
• Work with internal and external stakeholders for permit and safety requests
• Monitor key quality metrics, define and implement initiatives to drive fleet repairs and process improvements
• Work within time constraints and deliver results to meet critical business needs
• Build, execute and manage repairs workstream roadmap for Canada
• Preferably bilingual but not required

This role can be located out of Vancouver, Montreal or Toronto, Canada

Travel up to ~30% within Canada and/or US

A day in the life

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN

Basic Qualifications

• Bachelor's degree
• Experience managing vendors
• Experience owning/driving roadmap strategy and definition
• 10+ years of program or project management experience
• Experience with managing fleet and/or repairs workstream

Preferred Qualifications

• Excellent verbal and written communication
• Preferably bilingual (English & French)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

Company - Amazon Canada Fulfillment Services, ULC.

Job ID: A2402423