Laboratory Program Manager Jobs

Toronto - Ontario - Canada
Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs).
Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities. With expertise across various life sciences categories, CBRE is a leader in managing highly-regulated spaces within the industry.
This role is 100% on site
Supervises the day-to-day service solutions of an assigned team and/or sub-contractors to ensure services are delivered in a safe, compliant, and timely manner within budget.
What you’ll do

• Supervises, plans, directs, and schedules day-to-day and long-range activities for defined account scope, and ensures all programs and procedures of the Laboratory staff are being accurately implemented.
• Processes performance metrics; tracks, analyzes, and reports performance in terms of quality, safety, cost, and customer satisfaction. Takes corrective action to bring about required change and ensures contract requirements have been implemented at a level above the specified standards.
• Reviews and updates laboratory equipment, maintenance and calibration procedures
• Performs other duties as assigned
• Handles contractor specifications, problems/issues, performance, and administration. Ensures supply of spare parts and consumables for in-scope Pharma Services.
• Reviews work to ensure compliance with performance, safety, statutory, and regulatory requirements, as well as with all company policies, standards, and procedures.

Supervisory responsibilities
Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies.
What you’ll need
To perform this job successfully, an individual must be able to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And EXPERIENCE
High school diploma or general education degree (GED) required. Bachelors degree in science is preferred. Minimum of two years of related experience and/or training. Associates degree preferred in scientific field of study preferred or equivalent related work experience. Five years relevant field experience in laboratory and / or manufacturing pharmaceutical or equivalent regulated environments required. Knowledge of analytical instrument maintenance and / or laboratory technical services. Applicable regulatory guidelines and audit experience. Previous supervisory experience.
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.
FINANCIAL KNOWLEDGE Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts sophisticated financial analysis.
Reasoning ability
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES Experience with Desktop publishing, Microsoft Office Suite, and Online Help. Through understanding and knowledge of national and international standards relating to metrology quality systems. Demonstrated use and understanding of physical standards of mass, temperature, flow and pressure. Demonstrable skills in analytical instrument maintenance and / or laboratory technical services. SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department
Why CBRE?
CBRE offers flex benefits plans are designed to meet our employees’ needs. Plan options include Medical, Dental and Vision coverage as well as Short and Long-Term Disability, Life Insurance, Accidental Death & Dismemberment Insurance, Critical Illness Insurance, Health Spending Account, Group retirement program, Travel Accident benefits, and others. We offer vacation plan, personal days and sick time.
Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
Service line: GWS Segment