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Client Services Analyst – Collateral Margin Team
Company | Societe Generale |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services,Investment Banking |
Expires | 2023-07-27 |
Posted at | 11 months ago |
Job Reference ID:
- Manage, maintain, and update client reporting
- Manage daily communication and prompt resolution of client margin inquiries across asset classes and currencies
- Participate in margin related client onboarding and position transfer operations
- Capture and animate client cash balance FX conversion requests
- Establish and maintain production stability by delivering high quality service to clients, maintaining vigilance of platform IT infrastructure, and applying situational awareness to market conditions/client specific risks
- Identify and promptly resolve cash breaks
- Manage and execute account closure and offboarding requirements
- Capture and effect client external/internal payment operations
- Capture and effect updates and additions to client cash settlement instructions including call-back procedures
- Prepare and contribute to regular client reviews
- Participate and contribute to process improvement and modernization efforts
- Educate and influence clients on expected practices and behavior. Reinforce as necessary
- Participate and contribute to strategic transformation projects
- Identify, address and as necessary, escalate inefficient or ineffective processes
- Respect SG golden rules and generally accepted best practices
- Apply scrutiny and situational awareness to client behavior and escalate concerns as warranted
- Ensure SGAS and its clients comply with both regulatory and house requirements
- Experience across asset classes
- Understanding of product life cycle management
- System experience with GMI
- Able to meet daily production deadlines in a fast-paced environment with a high degree of accuracy
- Working knowledge of PC Span margining paradigm
- Knowledge of regulatory margin rules
- Good knowledge of all MS Suite product (Excel, Word, PowerPoint, Access)
- 2+ years of relevant clearing/settlement experience
- Very strong verbal and written communications skills
- Familiarity with joint audit committee margin handbook, rules, and regulations
- Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
- A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)
- Minimum of 20 Vacation days + 4 personal days
- Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
- Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
- Supportive Maternity, paternity, parental and adoption leave policy
- Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
- Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
- Engage our community and marketplace, and position the organization to meet the needs of all its clients
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