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Client Services Team Lead Jobs

Team Lead, Client Experience
By SEPHORA At Fredericton, New Brunswick, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Team Lead, Client Services
By SEPHORA At Guelph, Ontario, Canada
You have demonstrated effective time management and problem-solving skills.
The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You can demonstrate strong client service skills.
Talent Champion. Participate in the interviewing process as needed for the World team.
Client Services Team Lead
By Broadstreet Properties At Winnipeg, Manitoba, Canada
Manage and track daily contact center and customer service metrics; providing performance management where needed
Manage agent workload through telephony platform; ensuring data entry and email needs are met
Effective time management, while constantly assessing what the work day priorities are
Manage and execute schedule adherence for CS Supervisors and ensure coverage for all aspects of business
Analyze and choreograph agent skills required for adherence and SLA
Implement and champion Supervisor/ Client Service Manager requests and changes
Team Lead, Client Experience
By SEPHORA At Abbotsford, British Columbia, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Indigenous Health Services – Client Engagement Lead
By Accreditation Canada At Ottawa, Ontario, Canada
University degree at a Master’s level is preferred. An equivalent combination of work experience and education will be considered.
Comfortable to support oneself and others in change management.
Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
Deep understanding of Indigenous cultural safety and humility either through lived experience or extensive learning
Three to five years of progressive experience.
Demonstrated problem-solving skills to identify root causes and develop effective solutions.
Team Lead, Client Experience
By SEPHORA At Etobicoke, Ontario, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Team Lead, Client Services
By SEPHORA At Toronto, Ontario, Canada
You have demonstrated effective time management and problem-solving skills.
The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.
Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
You can demonstrate strong client service skills.
Talent Champion. Participate in the interviewing process as needed for the World team.
Team Lead, Client Experience
By SEPHORA At West Vancouver, British Columbia, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Team Lead, Employer Services
By CAAT Pension Plan At Toronto, Ontario, Canada
Analytical skills, attention to detail, mathematical aptitude, excellent problem-solving and time-management skills
College Diploma or University Degree, along with CEBS, PPAC or CBP certification preferred
Experience in MEPP, public sector pension administration or outsourcing pension service provider
Understanding of pension administration systems and working knowledge of pension plan texts
Excellent oral and written skills
Participate in employer initiatives and projects, such as the education and training for employers
(Remote) Team Lead - Support Services (Equest)
By BCJobs At Burnaby, British Columbia, Canada
Maintain currency with the SDS Product Suite and upgrades; stay knowledgeable in on-going hardware and operating system trends.
Maintains knowledge base of resolutions to recurrent and complex calls.
Advanced computer literacy and accounting/payroll skills.
5+ yrs customer service and organizational skills.
Exceptional analytical and problem solving skills.
Fund Accounting, Payroll and Human Resources Applications experience.
(Remote) Team Lead - Support Services
By N. Harris Computer Corporation - CAD At Burnaby, British Columbia, Canada
Maintain currency with the SDS Product Suite and upgrades; stay knowledgeable in on-going hardware and operating system trends.
Maintains knowledge base of resolutions to recurrent and complex calls.
Advanced computer literacy and accounting/payroll skills.
5+ yrs customer service and organizational skills.
Exceptional analytical and problem solving skills.
Fund Accounting, Payroll and Human Resources Applications experience.
Client Lead Jobs
By Valtech At Bristol-London, Ontario, Canada
Digital passion - you will have extensive experience of creating and building digital products and services within a client-focussed environment.
A flexible and hybrid / remote working model.
Relaying client’s expectations, challenges, and potential solutions.
A caring and supportive environment with huge opportunities for personal and professional development.
Regular company days and staff social meet ups.
Team Lead, Water Services
By City of Vaughan At Vaughan, Ontario, Canada
for an experienced and motivated individual.
• Ability to self-manage, and identify issues, challenges, and opportunities and propose solutions.
• Ability to read engineering drawings and knowledge of specifications.
CITIZENS FIRST THROUGH SERVICE EXCELLENCE
• Seven (7) years in a municipal public works department is preferred.
• Certified Engineering Technologist as issued by the Ontario Association of Engineering Technicians and Technologists is preferred.
Team Lead, Client Experience
By SEPHORA At Ottawa, Ontario, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Team Lead - Employment Services
By Regina Open Door Society At Regina, Saskatchewan, Canada
Expertise and knowledge of the job market trends & regulations, local employer community, and program management,.
Proven ability to take strategic initiatives, effectively manage competing priorities, and resolve conflicts
Strong technological skills (Microsoft Suite, Google Workspace, Databases)
Quality/Compliance: achieving a standard of excellence with work processes and outcomes while honouring RODS policies and funder/regulatory requirements
Manage programs and events by delegating tasks, setting deadlines, and motivating the team to achieve goals
Conduct regular Job Developers'and Skill development team meetings for updates
Team Lead, Payroll Services
By Public Health Ontario At Toronto, Ontario, Canada
Oversight of the preparation and distribution post pay reports for Finance, Human Resources and Management;
Interpersonal, consultation and relationship management skills, to: develop and maintain collaborative working relationships at all levels within PHO;
Knowledge of payroll statutes, principles, practices and associated legislative requirements;
Canadian Payroll Association certification as a Certified Payroll Manager (CPM) or Payroll Compliance Practitioner;
Written communication skills, to develop and present regular and ad hoc reports, educational material and sessions and other products/written documentation;
Ensures the operational management of the payroll functions for timely processing of transactions within established deadlines;
Team Lead, Nutrition Services
By LOFT Community Services At Toronto, Ontario, Canada
Post-secondary education in food services management is preferred;
Attend scheduled management meetings and communicate issues and make recommendations related to food services.
Ensure continuous improvement by ensuring continuous training and education of cooks.
Several years of experience in food services and quantity cooking;
Knowledge of Public Health standards and other government regulations for the storage, handling and preparation/cooking of food;
Knowledge of Occupational Health and Safety Standards;
Team Lead, Client Experience
By SEPHORA At Ajax, Ontario, Canada
You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.
We’d love to hear from you if…
While at Sephora, you’ll enjoy…
Team Lead Business Analysis - Flight Services
By CAE At Montreal, Quebec, Canada
Gather and Document customer technical requirements and business process requirements.
Deliver technical service offerings to customers including data analytics, reporting, health checks, training in addition to functionality add-on services.
Excellent Communication skills, written and oral.
Ability to assess work requirements and tme to complete a task.
The possibility to work from home occasionally.
the possibility to work from home occasionally.
Client Services Analyst – Collateral Margin Team
By Societe Generale At Montreal, Quebec, Canada
Manage and execute account closure and offboarding requirements
Understanding of product life cycle management
Manage daily communication and prompt resolution of client margin inquiries across asset classes and currencies
Manage, maintain, and update client reporting
Ensure SGAS and its clients comply with both regulatory and house requirements
2+ years of relevant clearing/settlement experience

Are you a natural leader with a passion for customer service? We are looking for an experienced Client Services Team Lead to join our team and help us provide exceptional customer service to our clients. As Team Lead, you will be responsible for managing a team of customer service representatives, ensuring customer satisfaction, and developing strategies to improve customer service. If you have the skills and experience to lead a team to success, we want to hear from you!

Overview The Client Services Team Lead is responsible for leading a team of client service representatives in providing excellent customer service to clients. The Team Lead will be responsible for managing the team, ensuring that customer service standards are met, and providing feedback and coaching to team members. Detailed Job Description The Client Services Team Lead will be responsible for leading a team of client service representatives in providing excellent customer service to clients. The Team Lead will be responsible for managing the team, ensuring that customer service standards are met, and providing feedback and coaching to team members. The Team Lead will also be responsible for resolving customer service issues, responding to customer inquiries, and providing customer service training to team members. Job Skills Required
• Excellent customer service skills
• Strong leadership and management skills
• Ability to motivate and lead a team
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and resolve customer service issues
• Knowledge of customer service policies and procedures
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or a related field
• At least 3 years of experience in customer service or a related field
• Previous experience leading a team
• Knowledge of customer service software and systems
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service trends
Job Experience
• At least 3 years of experience in customer service or a related field
• Previous experience leading a team
• Experience resolving customer service issues
• Experience providing customer service training
Job Responsibilities
• Lead a team of client service representatives in providing excellent customer service to clients
• Manage the team, ensuring that customer service standards are met
• Provide feedback and coaching to team members
• Resolve customer service issues
• Respond to customer inquiries
• Provide customer service training to team members