Team Lead Business Analysis - Flight Services

Role And Responsibilities

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.

We offer a comprehensive portfolio of products and a digital ecosystem to address three main markets – Commercial Aviation, Business Aviation and Crew Engagement.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

CAE Flight Operations equips aviation professionals with the data needed to make informed decisions and take control of critical tasks.

By joining our In-flight catering product team within the professional services and delivery organization at CAE, the Team Lead Business Analysis- Flight services will suppodation support and cutover support. Are you ready to:

• Provide technical support working with internal teams and airline customers during project implementations.
• Gather and Document customer technical requirements and business process requirements.
• Deliver technical service offerings to customers including data analytics, reporting, health checks, training in addition to functionality add-on services.
• Work directly with customer business teams as well customer technical staff.
• Supports the testing process during the development phase of new product generation.
• Work in a team environment with the delivery, development, sales, and customer support teams
• Conduct business, technical and organizational readiness assessment activities.
• Ability to perform business and technical end user training during project implementations.
• Lead cross functional-team discussions regarding problem resolution.

Our ideal candidate has:

• 10 plus years experience in airline industry with specific area of expertise in end to end business process of Catering systems including scheduling/planning, operations, reporting and financial controls.
• Persistence to solve complex technical problems.
• Self-motivated and takes ownership of problem resolution activities.
• Excellent Communication skills, written and oral.
• Ability to assess work requirements and tme to complete a task.
• Understanding of database tables, SQL queries.
• Self-motivated.
• Excellent time management skills.
• Ability to work with multiple teams.

CAE offers:

• The opportunity to travel internationally.
• The opportunity to work on a variety of projects on a multidisciplinary team.
• The opportunity to represent the organization at external conventions and conferences.
• An environment where your initiatives will be recognized and valued.
• The possibility to work from home occasionally.
• Flexible schedules.attractive employee benefits.

Come share your passion with us!

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces, and healthcare practitioners to perform at their best every day and when the stakes are highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in more than 200 sites and training locations in over 40 countries.

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

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