Guest Services Team Lead Jobs

You have demonstrated effective time management and problem-solving skills.

The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

You can demonstrate strong client service skills.

Talent Champion. Participate in the interviewing process as needed for the World team.

Manage and track daily contact center and customer service metrics; providing performance management where needed

Manage agent workload through telephony platform; ensuring data entry and email needs are met

Effective time management, while constantly assessing what the work day priorities are

Manage and execute schedule adherence for CS Supervisors and ensure coverage for all aspects of business

Analyze and choreograph agent skills required for adherence and SLA

Implement and champion Supervisor/ Client Service Manager requests and changes

Strong time management skills and ability to prioritize tasks

Excellent leadership skills with the ability to coach and develop team members

Able to demonstrate sound judgement and strong decision making abilities

High school diploma required, post-secondary education is an asset.

Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

Responsible for providing ongoing coaching, training, and development to Order Supports.

You have demonstrated effective time management and problem-solving skills.

The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

You can demonstrate strong client service skills.

Talent Champion. Participate in the interviewing process as needed for the World team.

Analytical skills, attention to detail, mathematical aptitude, excellent problem-solving and time-management skills

College Diploma or University Degree, along with CEBS, PPAC or CBP certification preferred

Experience in MEPP, public sector pension administration or outsourcing pension service provider

Understanding of pension administration systems and working knowledge of pension plan texts

Excellent oral and written skills

Participate in employer initiatives and projects, such as the education and training for employers

Maintain currency with the SDS Product Suite and upgrades; stay knowledgeable in on-going hardware and operating system trends.

Maintains knowledge base of resolutions to recurrent and complex calls.

Advanced computer literacy and accounting/payroll skills.

5+ yrs customer service and organizational skills.

Exceptional analytical and problem solving skills.

Fund Accounting, Payroll and Human Resources Applications experience.

Maintain currency with the SDS Product Suite and upgrades; stay knowledgeable in on-going hardware and operating system trends.

Maintains knowledge base of resolutions to recurrent and complex calls.

Advanced computer literacy and accounting/payroll skills.

5+ yrs customer service and organizational skills.

Exceptional analytical and problem solving skills.

Fund Accounting, Payroll and Human Resources Applications experience.

for an experienced and motivated individual.

• Ability to self-manage, and identify issues, challenges, and opportunities and propose solutions.

• Ability to read engineering drawings and knowledge of specifications.

CITIZENS FIRST THROUGH SERVICE EXCELLENCE

• Seven (7) years in a municipal public works department is preferred.

• Certified Engineering Technologist as issued by the Ontario Association of Engineering Technicians and Technologists is preferred.

Expertise and knowledge of the job market trends & regulations, local employer community, and program management,.

Proven ability to take strategic initiatives, effectively manage competing priorities, and resolve conflicts

Strong technological skills (Microsoft Suite, Google Workspace, Databases)

Quality/Compliance: achieving a standard of excellence with work processes and outcomes while honouring RODS policies and funder/regulatory requirements

Manage programs and events by delegating tasks, setting deadlines, and motivating the team to achieve goals

Conduct regular Job Developers'and Skill development team meetings for updates

Oversight of the preparation and distribution post pay reports for Finance, Human Resources and Management;

Interpersonal, consultation and relationship management skills, to: develop and maintain collaborative working relationships at all levels within PHO;

Knowledge of payroll statutes, principles, practices and associated legislative requirements;

Canadian Payroll Association certification as a Certified Payroll Manager (CPM) or Payroll Compliance Practitioner;

Written communication skills, to develop and present regular and ad hoc reports, educational material and sessions and other products/written documentation;

Ensures the operational management of the payroll functions for timely processing of transactions within established deadlines;

A passion for hospitality and creating world-class experiences

You value honesty and humility. You have integrity and do what you say.

You approach life with fearless determination and a sense of fun.

You are creative, risk-taking, visionary and cutting edge. You choose to lead.

You contribute to a strong culture and are committed to the team.

You are passionate about quality and professionalism.

Post-secondary education in food services management is preferred;

Attend scheduled management meetings and communicate issues and make recommendations related to food services.

Ensure continuous improvement by ensuring continuous training and education of cooks.

Several years of experience in food services and quantity cooking;

Knowledge of Public Health standards and other government regulations for the storage, handling and preparation/cooking of food;

Knowledge of Occupational Health and Safety Standards;

Strong time management skills and ability to prioritize tasks; able to work well under pressure and meet deadlines.

Previous management experience required. 1-2 years’ experience required .

Reports to the GEC Guest Experience Operations Manager.

This role is open remote across NA and is an hourly role.

Proactively manages urgent and high-profile guest incidents.

Supports ongoing team development through delegation of various tasks and responsibilities.

Gather and Document customer technical requirements and business process requirements.

Deliver technical service offerings to customers including data analytics, reporting, health checks, training in addition to functionality add-on services.

Excellent Communication skills, written and oral.

Ability to assess work requirements and tme to complete a task.

The possibility to work from home occasionally.

the possibility to work from home occasionally.

A passion for hospitality and creating world-class experiences

You value honesty and humility. You have integrity and do what you say.

You approach life with fearless determination and a sense of fun.

You are creative, risk-taking, visionary and cutting edge. You choose to lead.

You contribute to a strong culture and are committed to the team.

You are passionate about quality and professionalism.

Exceptional written and verbal communication as well as relationship management skills

University/College Degree in business administration, sports management or a related field

Work with the Head Coach, General Manager, hockey staff and Belleville business operations to prepare budgets and forecast all team travel.

Manage and account for all per diem costs and charges while on road trips.

Manage all team meals in coordination with the Belleville Senators conditioning department.

Manage the team schedule in coordination with the Head Coach