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Company | Valtech |
Address | Bristol-London, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-08-12 |
Posted at | 9 months ago |
Valtech is looking for a Client Lead, who as part of our Partnership team will be responsible for the development and success of our client relationships and projects .
- Running key day-to-day relationships with both existing and potential clients, leading and owning the key relationships, to guide the development of the account and become a close partner to each of the brands in your portfolio.
- Being the voice of the client and using your strong client knowledge to motivate and inspire the team and the wider agency on their ambitions.
- You will be responsible for working across two or three high profile clients, partnering closely with a project lead to manage the successful delivery of key projects.
- Relaying client’s expectations, challenges, and potential solutions.
- Digital passion - you will have extensive experience of creating and building digital products and services within a client-focussed environment.
- A clear communicator - you will have a great communication style, as comfortable leading a workshop or pitching a proposal to senior leaders and mentoring internal members of the team in the basics of client services, everything you do will have clear outcomes, next steps and bring people on the journey with you.
- Solutions focused - you work well under pressure, keeping your cool when challenges arise and looking for resolutions and escalating when appropriate.
- Strategic and smart but also operational – you will understand the vision for your accounts your clients’ goals and objectives and know how to execute against it to drive growth.
- A team player - we do everything we can to deliver the best experiences for our clients. That means developing deep and honest relationships with them, becoming trusted advisors, whilst working as part of a core team of multi-disciplinary experts at times in multiple locations on projects to deliver on our commitments, and ensure everything we do exceeds expectations.
- A caring and supportive environment with huge opportunities for personal and professional development.
- Regular company days and staff social meet ups.
- A competitive market salary.
- A comprehensive corporate benefits package that includes: pension, life insurance, BUPA private healthcare/dental care, cycle to work scheme and even free eye tests & flu jab!
- A flexible and hybrid / remote working model.
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