Client Liaison Team Lead Jobs

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

While at Sephora, you’ll enjoy…

You have demonstrated effective time management and problem-solving skills.

The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

You can demonstrate strong client service skills.

Talent Champion. Participate in the interviewing process as needed for the World team.

Manage and track daily contact center and customer service metrics; providing performance management where needed

Manage agent workload through telephony platform; ensuring data entry and email needs are met

Effective time management, while constantly assessing what the work day priorities are

Manage and execute schedule adherence for CS Supervisors and ensure coverage for all aspects of business

Analyze and choreograph agent skills required for adherence and SLA

Implement and champion Supervisor/ Client Service Manager requests and changes

Answer, direct, or manage campaign-oriented inquiries across a wide range of priorities:

Update a CRM where all inquiries are logged and accessible by Managers and Directors at LPC

Create and manage an ongoing depository of policy issues and campaign resources.

· Must have excellent communication skills, both verbal and written

Employee & family assistance program

Prime downtown location close to transit & shopping

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

While at Sephora, you’ll enjoy…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

While at Sephora, you’ll enjoy…

You have demonstrated effective time management and problem-solving skills.

The perks. Sephora offers comprehensive medical & dental benefits, paid vacation and competitive bonus structure.

Passionate about Clients. Regularly act as the Manager on Duty within the store. Engage with cast and clients on-stage whenever possible.

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

You can demonstrate strong client service skills.

Talent Champion. Participate in the interviewing process as needed for the World team.

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

While at Sephora, you’ll enjoy…

Digital passion - you will have extensive experience of creating and building digital products and services within a client-focussed environment.

A flexible and hybrid / remote working model.

Relaying client’s expectations, challenges, and potential solutions.

A caring and supportive environment with huge opportunities for personal and professional development.

Regular company days and staff social meet ups.

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

While at Sephora, you’ll enjoy…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

We’d love to hear from you if…

While at Sephora, you’ll enjoy…

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.

You have demonstrated effective time management and problem-solving skills.

Makeup & Skincare Passion. Demonstrate an understanding of artistry skills through conducting custom makeovers and mini-makeovers and skincare services as needed.

You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.

You can demonstrate strong client service skills.

You have proven ability to manage time to execute multiple tasks and changing priorities.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Maintain and service a commercial book of business as outlined in the Client Solutions Manager job description.

Assist in hiring of new service staff ensuring they meet the qualifications of the position.

Strong communication and interpersonal skills enable you to develop deep relationships and partner effectively at all levels of the organization.

Active and in good standing Broker’s license required along with maintenance of continuing education hours.

5+ years of Commercial Insurance Brokering experience required and/or 5+ years of Commercial Property Underwriting experience,

Experience with EPIC an asset.

You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.

The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.

Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities.