Client Services Coordinator Jobs

At Savills, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce/incentives and workplace strategy/occupant experience, we’ve boosted the potential of workplaces around the corner, and around the world, for 160 years and counting.

Savills is looking for a Client Services Coordinator to join the team in our Montreal office.

The role provides overall administrative support for real estate professionals. In addition to preparation of normal correspondence, the role is responsible for preparation of marketing collateral, and submittal of accounting related data upon deal closure. The Client Services Coordinator also assists with the maintenance of information in various sales databases and performs other routine office administrative roles.

KEY DUTIES AND RESPONSIBILTIES:

• Proactive in assessing the needs of the Professional and the client
• Prepare and produce marketing presentations and reports, while helping to develop ideas into designs using PowerPoint or InDesign, often with a short lead-time.
• Provide information about the Company; screen and respond to internal and external inquiries of a less technical nature
• Create market surveys and tour books of available properties, including collecting necessary information from databases or individuals and arranging/scheduling the tour.
• Perform general administrative duties such as scheduling meetings and travel arrangements.
• Monitor action items and request dates for completion to ensure effective and timely completion of requests
• Maintain and update assigned agents’ client/prospect databases
• Compose correspondence while maintaining confidentiality and utilizing correct grammar, punctuation, and spelling
• Maintain and purge account files and records for assigned agents
• Prepare correspondence, documents, Request for Proposals, reports, account invoices, etc. with direction from brokers and/or knowledge of company policies and procedures
• Perform other related duties as assigned by the Director of Operations

QUALIFICATIONS:

• Strong organizational, interpersonal and communication skills
• Thorough working knowledge of Microsoft Word, Excel, Power Point, and Outlook
• Creative self-starter, multitask oriented
• Capacity to work successfully in a team environment, build effective working relationships inside and outside of the group
• +/- 2 years' related work experience supporting multiple people; real estate experience preferred
• Detail oriented with the ability to respond effectively and efficiently while maintaining flexibility
• Ability to complete a high volume of tasks with minimal guidance or supervision
• Strong proofreading and editing abilities

SPECIFIC SOFTWARE PROGRAMS UTIZLIZED:

• Salesforce
• Adobe Acrobat
• Slack
• Outlook and other contact management, social media, and email systems
• All Microsoft applications, including Word, Excel, and PowerPoint
• CoStar/Loopnet & AIR

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. All qualified applicants, including minorities and women, are encouraged to apply.

Savills participates in the E-Verify program.