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Client Services Director Jobs

Director, Client Services Jobs
By Ryan At Mississauga, Ontario, Canada
Create a positive team member experience.
Understands service-line offerings with sufficient depth to be able to discuss service-line offerings with prospects.
Coordinates sales efforts with Firm Principals and Practice Leaders in order to perform joint-selling activities.
Provides support to Principals in deal negotiations, contract development, and due diligence.
Builds and maintains key relationships with significant Firm prospects.
Makes cold calls and maintains contact with prospects and clients through telephone, e-mail, and mail.
Professional Services Director, Client Partnerships
By Aequilibrium At British Columbia, Canada
Experience leading account planning sessions and establishing processes and key metrics for account management
You will communicate regularly with senior management and other stakeholders to provide updates on client relationships and departmental performance.
Strong technical knowledge and skills (do not require you to know how to code) but have strong knowledge of technology
You will ensure that we provide a remarkable client experience which is our committed mission
Experience managing multiple clients and accounts simultaneously and reporting regularly on progress
Highly developed communication, presentation, leadership, facilitation, and negotiation skills
Client Services Coordinator Jobs
By Carefor Health & Community Services At Ottawa, Ontario, Canada
Schedules service providers for client visits in areas assigned by manager
Fax, e-mail, voicemail), to field staff, services providers, co-workers, Managers and
Legislation, regulations, and Carefor policies, procedures, and standards*Qualifications:*
Experience using database software and Microsoft Office Suite
Accurate and efficient computer data-entry skills
Knowledge of medical terminology is considered an asset
Client Services Specialist Jobs
By Questrade Financial Group At Nova Scotia, Canada
Competitive compensation and benefits packages
What kind of accounts do we offer and their differences? (RRSP / TFSA / Margin)
Effectively and efficiently manage each client interaction from first contact to resolution;
Manage multiple inbound/outbound client support channels (i.e. phones, email, live chats, in-person);
Have 6 months-1 year of related work experience
Have 1-2 years’ experience in Client Service
Client Services Coordinator Jobs
By Robert Half At Toronto, Ontario, Canada
• Experience in stakeholder/client or people management is an asset
Client Development and Management Tasks
• Ongoing client relationship management, including:
• Post-secondary education, with at least 3 years of work experience
o Targeted selling and service offerings
o Creating agreements and other documents to manage client engagements
Senior Director Of Client Services
By Thomas, Large & Singer Inc At Markham, Ontario, Canada
Excellent time management and organizational skills, with the ability to effectively prioritize and execute tasks in a high-pressure environment
Manage discontinued clients requirements from your portfolio and P&Ls as they transition from the organization
Experience managing remote locations (US preferred)
Manage and mentor a team of Directors on the Client Services team
Develop and manage key client relationships alongside your team
Manage the process for hiring and training new staff for client portfolio
Client Director Jobs
By HCLSoftware At Mississauga, Ontario, Canada
Integrity, humility, personal goal setting, time management, and drive to succeed
Hybrid location (remote-work from home and in office – Mississauga, Ontario)
At least 12-15 years of proven experience of managing accounts and demonstrating sales excellence/success in Enterprise Software Sales
Experience in “owning” a portfolio of accounts or a territory.
Identify and qualify product and solution leads within managed accounts
Ensure attainment of revenue and associated targets
Director Of Recruitment & Client Services
By Greenhaven People & Staffing At Moncton, New Brunswick, Canada
Location: Moncton, NB (remote work not available at this time)
Lead the development and implementation of all recruitment functions for our clients
Oversee scheduling, payroll, retention, and other admin related duties as required
Participate in strategic planning sessions with members of the ownership team
If you're outgoing, organized, and great with people, this job may be for you! Some duties include:
If this sounds like you, please submit your resume to:
Consultant, Client Services Jobs
By TELUS At Toronto, Ontario, Canada
Knowledge of the area of pension or benefits administration and / or quality assurance experience will be considered an asset;
Experience Business Analyst is required
Clear knowledge of our Solution and can effectively support the team;
Participate in the analysis of requests for changes to our solution or internal processes including updates to requirement documentation;
Have a college education in a field deemed relevant;
Have a minimum of 3 years of experience;
Client Services Jobs
By ClickJobs.io At Toronto, Ontario, Canada

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Client Services Coordinator Jobs
By Oxford Learning Centres Inc. At Guelph, Ontario, Canada
Strong phone skills and experience in customer service (experience in sales is preferred)
Strong secondary school mathematics skills are an asset
Work in an educational environment dealing with medium to large student bodies
Experience with billing cycles required
Strong computer skills (MS Office, online communication apps)
Hands-on development of your teaching skills.
Client Services Associate Jobs
By Beutel, Goodman & Company Ltd. At Toronto, Ontario, Canada
Undergraduate degree in business or finance and general knowledge of financial industry
Run data sets in Satuit, IC Research and Dakota for Relationship Managers.
1-3 years of financial services experience considered an asset
Record and update client and prospect contacts and maintain mailing lists in the CRM System (Satuit).
Prepare customized presentation decks for client and prospect meetings and ensure reports are sent out in a timely manner.
Collaborate with Marketing team for PowerPoint presentation enhancements, changes, and updates.
Client Services Coordinator Jobs
By CBRE At North York, Ontario, Canada
Full vaccination requirement to be considered for this role.
3 years’ experience providing administrative support to a team of professionals preferred.
Experience and/or interest in the Real Estate industry is preferred but not required.
Experience using Adobe Creative Cloud, particularly InDesign.
Associate's degree (A.A.) or equivalent from 2-year college required.
Proficient with Microsoft Office Suite applications, special focus on PowerPoint.
Specialist, Data Client Services
By Ryan At Chiasson Office, New Brunswick, Canada
The Company makes offers based on many factors, including qualifications and experience.
Create a positive team member experience.
Possess excellent written and verbal communication skills.
Desire and ability to learn some technical skills including running and writing database queries.
Bachelor’s degree in Business, Accounting or any Technical degree is preferred or equivalent work experience.
Property Tax experience preferred (not required).
Client Program Director Jobs
By Manpower Group At Montreal, Quebec, Canada
Manage and/or create client compliance requirements and dashboards to ensure we are meeting client service level agreements and requirements.
Manage and drive service level agreement requirements (SLA's / KPI's) and other determined Manpower or Client criteria.
Understand and educate client contacts on the dynamics of the local market, labor and workforce management.
Comprehensive benefits include Medical, Dental, Life, Vision, extended health care and a health care spending account.
Creates client strategy and assists Site Managers & support teams with site strategy regarding client satisfaction, growth, profitability, and continuous improvement.
Experience: Prior experience managing dedicated onsite programs
Director, Human Resources, Client & People Services (Hybrid, Toronto)
By Law Society of Ontario At Toronto, Ontario, Canada
Excellent knowledge of Human Capital Management systems, and vendor interface systems.
Establishes and maintains total rewards management, ensuring effective compensation, benefit and pension management infrastructures are developed, managed and implemented.
Fulfils fiduciary requirements with respect to the governance, management and operations of the employee pensions plan.
Develops and maintains working relationships with third party vendors, leveraging where appropriate and maintains strong contract management.
Academic Background, Skills and Experience
Depth of DEI knowledge with a commitment to ongoing DEI learning and applying that to your work.
Client Services Coordinator - Data Services
By Global Relay At Vancouver, British Columbia, Canada
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Perform Salesforce case creation and data entry with accuracy and completeness
Post-Secondary diploma/certificate, or relevant work experience
Ability to speak and write English fluently and possess excellent interpersonal and communication skills with professional telephone etiquette
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ensure clear, accurate, effective and timely communication with clients, team members, and stakeholders
Client Program Director Jobs
By ManpowerGroup At Greater Toronto Area, Canada
Manage and/or create client compliance requirements and dashboards to ensure we are meeting client service level agreements and requirements.
Manage and drive service level agreement requirements (SLA’s / KPI’s) and other determined Manpower or Client criteria.
Understand and educate client contacts on the dynamics of the local market, labor and workforce management.
Comprehensive benefits include Medical, Dental, Life, Vision, extended health care and a health care spending account.
Creates client strategy and assists Site Managers & support teams with site strategy regarding client satisfaction, growth, profitability, and continuous improvement.
Prior experience managing dedicated onsite programs
Client Services Coordinator Jobs
By Parkinson Association of Alberta At Edmonton, Alberta, Canada
Detail oriented, organized and possess excellent time management skills
Experience with seniors and/or persons with disabilities is considered an asset
Utilize a Case Management System (SUMAC) inputting client information/data and providing reports
Contribute to Organization’s knowledge base through targeted learning opportunities
Host, mentor, and train students during their work experience
Plan and prioritize:Plan activities ahead of time, organize and set priorities, anticipate resources, flexible to meet the requirements of the task
Client Services Assistant Jobs
By CBRE Canada At Toronto, Ontario, Canada
+A Bachelor’s degree or equivalent combined experience and education. A background in Real Estate is not required.
Come experience the employee advantage at CBRE.We look forward to hearing from you.
+Experience providing administrative support to a team of professionals, sales or marketing environment preferred.
+Experience using Adobe Creative Cloud, particularly InDesign, would be considered an asset.
At CBRE, you are empowered to take your career path into your own hands.
Work in a high-energy, collaborative environment with supportive teammates while reaching your highest potential.

Are you an experienced Client Services Director looking for a new challenge? We are looking for an innovative and passionate leader to join our team and help us continue to provide exceptional service to our clients. If you have a track record of success in client services and are looking for an opportunity to make a real impact, this could be the perfect role for you!

Overview The Client Services Director is responsible for providing exceptional customer service and developing strong relationships with clients. They are responsible for managing client accounts, responding to client inquiries, and ensuring client satisfaction. The Client Services Director must have excellent communication and problem-solving skills, as well as the ability to manage multiple projects and prioritize tasks. Detailed Job Description The Client Services Director is responsible for providing exceptional customer service and developing strong relationships with clients. They are responsible for managing client accounts, responding to client inquiries, and ensuring client satisfaction. The Client Services Director must have excellent communication and problem-solving skills, as well as the ability to manage multiple projects and prioritize tasks. The Client Services Director will also be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer service principles and practices
• Ability to develop and maintain strong client relationships
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of sales and marketing principles
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• 5+ years of customer service experience
• 3+ years of management experience
• Knowledge of customer service software and systems
• Knowledge of sales and marketing principles
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) systems
• Knowledge of project management principles and practices
Job Experience
• 5+ years of customer service experience
• 3+ years of management experience
• Experience in developing and implementing customer service strategies
• Experience in developing and maintaining strong client relationships
Job Responsibilities
• Manage client accounts and respond to client inquiries
• Develop and implement strategies to increase customer satisfaction and loyalty
• Develop and maintain strong client relationships
• Monitor customer service metrics and analyze customer feedback
• Develop and implement customer service policies and procedures
• Train and manage customer service staff
• Monitor customer service software and systems
• Develop and implement sales and marketing strategies