Collateral Operations Team Lead Jobs

Seasoned professional with a combination of education, experience and industry knowledge.

Strong troubleshooting skills and experience with packet captures and decode analysis

Knowledge of support and operations practice, concepts, and technology obtained through formal training and/or work experience.

Manages complexity across business value, technology and interaction models.

Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.

Provides inbound call assistance to end-users for application, technical, and IMACD needs leveraging the knowledge base and/or run books available.

Collaborates with the Supervisor, Pharmacy Operations, to analyze Workforce Management, attendance statistics, and activity metrics on a regular basis

Operational experience and demonstrated leadership skills preferred

Staff orientation and ongoing training Specific Responsibilities

Typically requires 6+ years of related experience

Previous hospital, retail, or specialty pharmacy experience preferred

Provide metric based updates to Supervisor at frequent & regularly scheduled intervals to ensure operational success

Work with Shift Leads and Managers to identify problems and work to make improvements

Minimum of two years experience in a retail support centre

Proficient knowledge of the Microsoft Office Suite

Post Secondary Diploma/Degree or Equivalent Work Experience

Provide employees with instruction, information, supervision, and facilities to encourage ongoing safe work practices

Maintain integrity of EXE productivity

High School Diploma or equivalency and 2+ years of previous warehouse experience

Must have strong problem-solving skills and attention to detail

Plan and communicate daily tasks/schedule to team members.

Adjusting and re-assigning team members to other departments as needed during the day based on business needs.

Lead and train warehouse personnel to help them achieve professional potential

Training Warehouse Associate 3's and new employees.

You have a degree/diploma in Business or Commerce.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What You Need To Know

Ensure efficient management of manufacturers and subcontractors.

Maintain schedules and manage priorities.

Manage, supervise, and advise a small team of professionals.

In collaboration with the General Manager, carry out hiring, integration and performance evaluation activities of team members.

Bachelor’s degree in engineering (or equivalent experience)

A minimum of 5 years’ experience, including experience in electronics manufacturing

Experience with budget management and vendor relationships is a plus

Oversee the management and performance of the organization's IT systems and infrastructure, including servers, networks, and storage

Ability to lead and manage the IT operations team, including assigning tasks, training, and performance management

Experience in a Managed Service Provider (MSP) Environment.

Strong technical skills and hands-on experience with troubleshooting level 3 tickets

Possess strong technical skills and act as a hands-on technical lead and handle escalation for level 3 tickets

Establishes support coverage schedules with Operations Managers and Site Leads

Communicates to Site Lead and Manager all process opportunities identified during support period

Excellent communications skills (oral and written)

3+ years’ experience in a Digital Print Shop and Customer Service environment

Experience with Adobe and other relevant software a plus!

Provides support to all Client Associate positions to facilitate client deliverables

Manage and execute account closure and offboarding requirements

Understanding of product life cycle management

Manage daily communication and prompt resolution of client margin inquiries across asset classes and currencies

Manage, maintain, and update client reporting

Ensure SGAS and its clients comply with both regulatory and house requirements

2+ years of relevant clearing/settlement experience

7-10 years Business Analysis experience in Application Management environment within the financial sector.

Work independently or with management to identify complex operational business issues and develop creative solutions involving workflow procedures and/or new technologies.

Experience with business requirements gathering and UAT script/scenario documentation.

Knowledge of financial services industry compliance and regulatory requirements.

Ability to cultivate relationships with key partners and business senior management.

Ensure that all processes and systems work within the mandated regulatory and compliance requirements for the industry.

Previous experience in truck management, maintenance, and truck driving

Exceptional time management skills and ability to prioritize tasks in order to adhere to critical business deadlines

Experience leading end-to-end performance management cycles

Relevant Bachelor Degree or equivalent combination of education, training, and experience

Training and coaching a team of delivery drivers and delivery assistants in job duties, safety procedures and company policies

1-2 years of experience in warehousing, transportation, operations, and logistics

Participate in QAs for partial or end-to-end flows related to order management.

Ensure the overall quality of BRP’s direct to consumer experience by leading a team in:

Defining and maintaining Online Store SOPs, as required, on a timely basis, ensuring improvement of customer experience goals.

A minimum of 3 years of experience in the retail industry in any of the following roles:

Experience in the implementation or operations of OMS, Digital/eCommerce, B2C, Omnichannel projects would be considered a strong asset.

Educational resources: you love what you do, and we get you resources to stay cutting-edge, so we all win together.

Relationship Management with Regulators, Internal and External Audit, Risk Management, Finance and Technology partners

Point person for setting and follow on participants satisfying their collateral requirements

Provide high level knowledge of technical and analytical expertise regarding Collateral/Banking/Settlements

Strict adherence to internal procedures, rules, audit requirements and internal controls verification processes

Effective listening, written and verbal communication skills

Sophisticated technical and analytical skills

Excellent working knowledge of Microsoft Office applications – Word, Excel, PowerPoint and Outlook and database management

Provides support with budget management for the Business Operations unit

Post-secondary experience, bachelor's degree required. Combined education and experience may be considered

Knowledge of office procedures and how to effectively manage/organize an office

Manages the Administrative Operations on-campus schedule rotation

Manage the planning and implementation of the IC Service Model

Minimum of 4 years of increasingly responsible box office/ ticketing experience, preferably with a sports facility is good to have.

Knowledge of operational characteristics, services, and activities of the stadium, and arena;

Knowledge of principles of budget preparation and control

Possess excellent customer service, organization, and computer skills

Build all events in the ticketing system, including seating manifests, price tables, holds/kills, discounts, pre-sales, etc.

Oversee all financial reconciliation in regard to daily reports, monthly reports, and event settlement