Senior Business Analyst, Derivatives & Collateral

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid

The Opportunity
Global Derivative Services is responsible for all back-office functions that support derivative trading enterprise-wide, including both the General Account and 3rd party funds managed by Manulife Investment Management across multiple legal entities, segments and portfolios. Instrument types comprised of cleared and over-the-counter swaps, futures, options, FX and the candidate should have intimate knowledge of each. Daily functions include derivative trade life cycle processing, trade confirmations, reconciliations, OTC and margin settlements, fielding audit inquiries, liaising with Front Office and Solutions Team, collateral management, static data maintenance and reporting.
The Senior Business Analyst, Derivatives & Collateral is responsible for performing complex research and analysis of major derivatives initiatives to identify, document and analyze complex processing, service and/or technical improvement opportunities. Business initiatives may also include implementations of new technologies and new product implementations.
Responsibilities

• Ensure that all processes and systems work within the mandated regulatory and compliance requirements for the industry.
• Develop test strategies, test plans, test cases and expected results in consultation with clients to ensure that initiatives being implemented meet expected deliverables.
• Maintain focus as priorities change, keeping business needs and importance in perspective as it relates to overall strategic goals and communicating these changes in an understandable, justified and acceptable means.
• Ensure partners have a common understanding of project deliverables and parameters (e.g. Time, cost, quality and benefits).
• Act as a mentor in terms of enforcing solid Application management processes/methodology, particularly within Derivatives and the more technical resources working on projects from the business areas (Compliance, Risk Management, Front Office, etc.).
• Coordinate post implementation support for all projects and initiatives.
• Establish relationships with business leaders in order to determine optimal solutions for complex business needs. Use your industry knowledge and expertise, as well as external service providers to support new processes or requests by clients.
• Provide real time systems support for derivative operations as needed for pricing, data capture/processing, batch processes, etc.
• Work independently or with management to identify complex operational business issues and develop creative solutions involving workflow procedures and/or new technologies.
• Represent business unit in major division or corporate initiatives ensuring business unit needs are appropriately addressed.
• Trouble shoot existing processes to discover errors, inefficiencies, and automation opportunities.
• Review and redefine project plans to ensure plans are complete.
• Keep current on possible future initiatives affecting the business areas and the Company.
• Use industry experience and contacts to assist GDS in understanding what other similar companies are doing in terms of providing like solutions for initiatives tables (i.e. "best of breed" solutions).
• Exercise judgment in identifying issues, modifying plans as business conditions change, assessing courses of action and developing recommendations.
• Identification of solutions and alternatives to business and system problems, outlining their relative merits, cost, compatibility, etc, to ensure clients make informed decisions.
• Track business requirements through the Work Request or project processes making valuable contributions, as needed, to the design/analysis and testing phases.
• Build and maintain external vendor relationships to keep abreast of changing practices in the financial sector and ability to bring together research of options available to assist business partners in making informed decisions regarding specific business needs.
• Development of individual as well as multi-functional feasibility studies and use cases for new initiatives that will identify the business requirements and detail cost/benefit analysis to gain overall approval.

What motivates you?

• You do what is right, work with integrity and speak up.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You obsess about customers, listen, engage and act for their benefit.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

What We Are Looking For

• 7-10 years Business Analysis experience in Application Management environment within the financial sector.
• Hands on experience with SQL and an understanding of Java language.
• Experience with SDLC (software development life cycle) or Agile methodology.
• In-depth understanding of strategic business objectives combined with broad industry knowledge of investment products, market practices and derivatives operations.
• Experience with business requirements gathering and UAT script/scenario documentation.
• MBA, CFA, FRM or similar certification would be an asset.
• Knowledge and understanding of system design and analysis, acceptance and user testing, training and product improvement methodologies.
• Experience with Apex, FINDUR, COLLINE, SUMMIT, Calypso, Murex, Sungard or similar derivatives/collateral applications is required.
• University degree in Business/Finance.

Industry Specific Requirements

• Strong Investment business knowledge, especially with derivatives trade lifecycle and Collateral Operations functions, with 7+ years of hands-on experience as a Business Analyst in Derivatives/Collateral/Investment IT Application Management.
• Knowledge of financial services industry compliance and regulatory requirements.
• Exposure to OTC and exchange traded derivatives through formal course work and/or industry experience.

Core Skill Requirements

• Able to lead change initiatives.
• Proven capability in initiating, motivating and managing change effectively.
• Self-motivated and quick learner.
• Strong communication and influencing skills with the ability to articulate business reasons clearly and effectively, while motivating team members and negotiating with representatives in other areas.
• Proactive versus correction problem resolution.
• Able to analyze complex subject matter and propose solutions.
• Highly developed presentation and communication skills.
• Ability to handle multiple demands and competing priorities of multiple, large initiatives.
• Ability to cultivate relationships with key partners and business senior management.
• Ability to work independently as well as part of a team in an international setting.

What can we offer you?

• Professional development and leadership opportunities.
• A competitive salary and benefits packages.
• Flexible work policies and strong work-life balance.
• A focus on growing your career path with us.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

Our commitment to you

• Boundless opportunity We create opportunities to learn and grow at every stage of your career.
• Continuous innovation We invite you to help redefine the future of financial services.
• Values-first culture We lead with our Values every day and bring them to life together.
• Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.
• Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About John Hancock And Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
CAN, Ontario, Toronto, 200 Bloor Street East
Salary range is expected to be between
$84,000.00 USD - $151,200.00 USD
If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.