Ccaas Sales Specialist (Canada)

The Role

"Customer Experience" is gaining an astonishing degree of executive attention. Cisco has a seat at the table in these discussions. You will help us to continue to gain share, grow as a company and deliver breakthrough results for our customers!

This position plays a crucial role of setting Cisco’s sales strategy and driving deals to closure. We are looking for a unique background in selling SaaS and enterprise software to Line of Business and IT buyers. Experience selling technologies including Contact Center, Workforce Optimization, Analytics, AI/ML, Bots, and digital CX transformation.

What You Will Do

The Sales Specialist:

• Develops and manages a sales strategy to meet or exceed bookings targets; provides weekly/monthly/quarterly sales forecasting, grows and tracks pipeline using Cisco forecasting tools.
• Demonstrates excellent organization, presentation, communication and customer interaction skills are required.
• Has a strong ability to interact with finance, field sales leaders, peers, channels, business unit, customer advocacy and marketing - collaboratively working with the extended sales team to identify and close opportunities.

Who You’ll Work With:

This individual contributor, quota carrying role, will be part of a team of incredibly passionate and accomplished professionals, with a culture of collaboration! This is a direct customer facing role, as you work with Cisco certified partners to deliver a total solution.

Who You Are

:

Minimum requirements for this role include:

• Strong organization skills. Ability to effectively in manage multiple simultaneous initiatives.
• Ability to travel throughout Canada. Travel requirements are moderate.
• Familiarity with key Cisco competitors such as Genesys, AWS, Five 9, NICE, Avaya, etc
• Five or more years of successful sales experience in Contact Center (both premise and / or cloud, SaaS, CPaaS, WFO, Unified Communications, and other related technology solutions.
• Strong interpersonal / rapport building skills and the ability to effectively manage complex relationships with internal stakeholders, customers, partners, and suppliers.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference.

We know that the award-winning culture at Cisco is something to brag about, but here are more reasons that make you excited to get out of bed to come in the morning, like:

• Required company shut down between Christmas and New Year’s
• Medical, dental, vision coverage
• Wellness perks (gym, hobbies, education, store discounts, personal finance)
• 4 weeks PTO, 5 days VTO, 16 holidays (including 1 birthday PTO, Juneteenth, 1 floating holiday)
• 401k match (4.5%) + Employee stock purchase plan

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.