Coaching Lead, Built For Zero Canada

Job Title: Coaching Lead, Built for Zero Canada

Reports to: Director, Built for Zero Canada

Employee type: Full-time (37.5 hours per week)

The Canadian Alliance to End Homelessness

The Canadian Alliance to End Homelessness (CAEH) leads a national movement of individuals, organizations and communities working together to end homelessness in Canada. The CAEH works toward a Canada without homelessness. We do it by helping communities and governments across the country apply proven approaches to transform programs, policies, and systems toward the goal of ending homelessness.

Diversity & Inclusion

CAEH strives for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. Candidates with lived experience of homelessness and/or who self-identify as being from a marginalized community, including Indigenous peoples, racialized persons, persons with

disabilities, and 2SLGBTQQIA persons, are encouraged to apply and will be prioritized. We ask that these candidates indicate their relevant identities in their cover letters. We are committed to equitable and fair opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees.

Built for Zero Canada

Built for Zero Canada (BFZ-C) is a key initiative of CAEH. BFZ-C is an ambitious national change effort helping a core group of leading communities end chronic and veteran homelessness - a first step on the path to eliminating all homelessness in Canada. Built for Zero is a methodology, a movement, and proof of what is possible. We use a structured, supportive, and data-driven approach that focuses on creating a sense of urgency, optimizing local homelessness response systems, accelerating the adoption of proven practices, and driving continuous improvement. The movement is made up of two cohorts. BFZ-C Reduce includes more than 40 communities that have committed to using a system-wide approach to measurably end homelessness, one population at a time, to reach functional zero and build a future where homelessness is rare overall and brief when it occurs. BFZ-C Foundations includes communities working on the foundational elements of ending homelessness including By-Name Lists and Coordinated Access systems.

The Position

Reporting to the Director of Built for Zero Canada, the Coaching Lead is an entrepreneurial, results-oriented leader dedicated to ending homelessness in Canada. The Coaching Lead will work as part of the BFZ-C Leadership Team to support a national campaign effort to end chronic and veteran homelessness in communities across Canada to create a tipping point where the conditions are primed for any community to create a lasting end to homelessness.

Essential Duties And Responsibilities

BFZ-C Ending Chronic and/or Veteran Homelessness:

• Lead BFZ-C coaching development, strategies, and subsequent meetings.
• Oversee multiple improvement projects and initiatives that support community homelessness reduction efforts.
• Lead the development of twice annual Learning Sessions.
• On-board new communities into BFZ-C working to end chronic and/or Veteran homelessness.
• Supervise and lead a team of 6-10 Improvement Advisors towards achieving milestones identified in CAEH’s 3-Year Strategy.
• Assess risks, issues, and opportunities with impacts related to CAEH homelessness reduction goals and offer insights to the BFZ-C team and senior leadership.
• Provide guidance, coaching, and mentoring to improvement advisors to achieve strategic objectives.
• Support confirmations for Advanced By-Name Lists, Basic and Advanced Coordinated Access, chronic reduction milestones and chronic functional zero.

Overall

• Other duties and special projects, as assigned, to advance the efforts of BFZ-C and CAEH.
• Serve on other related internal and external advisory committees.
• As representative of CAEH, present on BFZ-C learning, methods and/or outcomes and at conferences, workshops, convenings, etc.
• Help design and facilitate Learning Sessions and community on-site meetings as needed.
• Participate on the BFZ-C Leadership Team.
• Produce, support, and participate in BFZ-C webinars/group calls as needed.
• Serve as a back-up to the BFZ-C Director as required.
• Serve as backup to Improvement Advisors on calls, meetings, and training as needed.

Work Environment, Salary, and Travel

• We value work-life balance and offer flexibility in scheduling when possible.
• This position can be located anywhere in Canada with preference for a location that is easily accessible to an international airport.
• Up to $500 annual professional development allotment.
• Five weeks paid annual vacation (plus an additional paid winter break week) and up to 12 sick leave days per year.
• Travel up to 5-7 days per month to communities and for meetings may be required.
• The salary range for this position is anticipated to be $85,000-$100,000 annually based on experience (subject to the results of the CAEH compensation review), plus a comprehensive benefits package, including a retirement savings plan.
• This position requires the ability to work from a virtual/home office location without the standard support available at a business office.

Defining Success In This Position

• Effective supervision, support, development, and retention of a highly motivated team of Improvement Advisors.
• Achieving CAEH Three-Year Strategy milestones related to this position.
• Communities have the knowledge, skills, and local systems set up to drive and sustain reductions and functional zero.
• Building a strong movement of communities in the BFZ-C Reduce Cohort working together to end homelessness.

Qualifications

• Passion for ending homelessness, a belief it’s possible, and a sense of urgency to get there.
• Flexible and able to thrive in ambiguous situations.
• Ability to communicate effectively with individuals and organizations both orally and in writing.
• Highly developed conflict resolution, problem solving, and facilitation skills.
• Command of the Model for Improvement/Quality Improvement and ensure successful adoption, utilization, and proficiency in its usage toward ending homelessness.
• Resilient and tenacious with a propensity to persevere.
• Demonstrated success in influencing stakeholders at all levels to move toward a common vision and goals. Proven track record in positioning an organization to achieve tangible results.
• Bilingual, English and French, both oral and writing skills
• Experience leading and supervising teams
• Assets and Preferences:
• Willingness to embrace and actively support the unique culture and values of CAEH.
• Experience working from a diversity, equity, inclusion, decolonizing, and anti-oppression framework
• Lived experience of homelessness, housing precarity and/or marginality
• Experience executing large scale transformational change efforts through coaching staff that support the CAEH strategy to deliver tangible and sustainable community reductions in homelessness.
• Demonstrate a level of expertise related to the duties described normally acquired through post-secondary education in a discipline pertinent to this work or the equivalent school/work/experience combination.
• Five to seven years previous work experience in a professional environment.
• Knowledge on housing and homelessness, best practices, local systems design, By-Name Lists and Coordinated Access
• Organized with a natural inclination for strategic thinking.

Software Applications Used

• Nation Builder
• Zoom
• Internet browsers and Google Business Apps
• Microsoft 365 including Microsoft Office and Microsoft Teams