Bilingual Billing Analyst I - Telus (Remote)

Description

Join our team

FOCUS, a TELUS company, is a leader in Canada’s fleet and fuel management industry. FOCUS is a dynamic team with a strong sense of belonging and an abundance of ideas. We’re looking for people who are passionate about technology, experts in their fields, and focused on providing exceptional customer service.

FOCUS by TELUS is a fleet management software that enables cities and businesses to reduce their environmental footprint by better managing human and material resources therefore increasing operational efficiencies.

Our Team And What We’ll Accomplish Together

As a Billing Analyst, you will be at the heart of the company’s operations. You will be part of the essential service of billing our clients, communicating with our Sales representative and supporting our Accounts Receivable department.

What You’ll Do

• Prepare and validate all automatic payments as per contracts for all clients
• Prepare and validate invoices as per the client contract and produce periodic reports
• Manage deposits, collections, supplier invoices and payment management
• Answer clients request regarding their statement of account and submit invoices through the portal when needed
• Analyze customer accounts and issue credit note when needed
• Participate in special projects link to the continuous improvement, new products and new clients
• Filing and other administrative tasks
• Adherence to regulations, privacy and confidentiality guidelines

Qualifications

What you bring

• Ability to communicate with internal and external partners as well as the leadership team
• Maintain a high level of performance under the pressure of time constraints and a fast-paced changing environment
• Thoroughness & rigor
• 5 years experience in a billing environment
• Strong ability to work as a good team player and to support and coach teammates
• Proactive in dealing with issues independently and adaptable to change

Great-to-haves

• Good knowledge of Office, Google Workspace
• Working knowledge of accounting software Acomba
• Fluent in English and French
• Collegial diploma or equivalent experience