Administrative Assistant/Receptionist Jobs

Amalgamated Mining & Tunneling is seeking a friendly, organized, and professional Administrative Assistant/Receptionist to join our team. As the first point of contact for our organization, the receptionist will play a crucial role in creating a positive and welcoming environment for our guests, clients, and employees. The ideal candidate will have excellent communication skills, strong multitasking abilities, and a customer-oriented approach.

Responsibilities:

• Provide accurate and relevant information to inquiries made in person, over the phone, or via email.
• Uphold a high level of professionalism, always demonstrating excellent customer service skills.
• Manage and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with administrative tasks such as data entry, filing, photocopying, and faxing.
• Coordinate appointments, meetings, and conference room bookings.
• Answer phone calls, screen and direct them to the appropriate departments or individuals.
• Maintain a neat and organized reception area, ensuring it always reflects a professional image.
• Remain up to date on company policies, procedures, and updates to ensure accurate and up-to-date information is provided to visitors.
• Greet and welcome guests, clients, and employees with a warm and friendly demeanor.
• Collaborate with other departments to ensure efficient communication and coordination.
• Maintain office supplies inventory and place orders when necessary.
• Resolve basic facility-related issues and escalate problems to the appropriate personnel.
• Assist in the coordination of special events, including arranging catering and managing guest lists.
• Maintain confidentiality and handle sensitive information with utmost discretion.

Requirements:

• Proven experience as a receptionist, front desk representative, or in a similar role.
• Exceptional multitasking and organizational abilities.
• Professional appearance and conduct.
• Excellent written and verbal communication skills.
• Attention to detail and accuracy in handling administrative tasks.
• Ability to handle and prioritize multiple tasks and requests in a fast-paced environment.
• High school diploma or equivalent; additional certification in administrative or customer service-related field is a plus.
• Proficient computer skills, including knowledge of MS Office Suite (Word, Excel, Outlook).
• Strong interpersonal skills with the ability to build rapport with diverse individuals.
• Flexibility to work various shifts, including evenings and weekends, if required.

We offer a competitive salary and benefits package, along with a supportive work environment where your contributions are valued. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now and join our team as an Administrative Assistant/Receptionist!

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