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Technical Support Jobs in City of London, Ontario

Technical Support Agent Jobs
By Survalent At Brampton, Ontario, Canada
Bachelor’s degree or a combination of education and experience in electrical engineering.
Manage support cases from start to finish by providing advice and assistance (via email or phone)
Provide remote support services to customers for software configuration, software upgrades, database editing, graphics development, and other similar tasks.
Create Knowledge Articles from Support issues observed.
Knowledge of Microsoft SQL Server and IIS.
Experience with SCADA (Utility/Process) and OMS/DMS is considered an asset.
Technical Support Representative Jobs
By Damar Security Systems At London, Ontario, Canada
Excellent verbal and written communication skills are critical to the success of this role.
At Damar Security Systems we are guided by our core focus of protecting property and saving lives.
Damar team members all share three simple core values:
2) We are passionate about protecting property and saving lives
3) No Drama at Damar
Technical Support Engineer Jobs
By Adobe At Ottawa, Ontario, Canada
Provide Knowledge Transfer sessions to help reduce customer concerns about Adobe
BA/BS Degree in a related field or equivalent experience.
2+ years’ experience in technical customer support- preferably within a SaaS/ enterprise environment
Java or Backend development experience is helpful
Experience investigating and debugging multi-tier web applications
Working experience with JavaScript, HTML, CSS, and XML
Technical Support Engineer Jobs
By Epsilon Solutions Ltd. At Mississauga, Ontario, Canada
• Experience with Windows Admin/remote connectivity tools
• Experience troubleshooting LAN connectivity & cabling
• Experience with scripting tools to automate windows configurations
• Experience deploying software/applications/configs to endpoints
• MS Intune\Azure AD experience is a big plus
• Takes the initiative to improve operational effectiveness"
Supervisor, Technical Support Jobs
By ZOLL Medical Corporation At Mississauga, Ontario, Canada
Provide Technical and Clinical product support via telephone, and email. Establishes and manages phone support schedule to achieve departmental goals
Develop metrics to monitor and manage team performance
Manage accurate completion of the Customer Call Reports
Manage 24x7 on call phone support for evening/weekend emergencies
Liaison between Regional Customer Assurance Managers for escalated customer issues
Bachelor's Degree 4-year degree in electronics/biomedical (preferred), or equivalent experience required or
Technical Product Support - Austin (Hybrid)
By PAR Technology At Markham, Ontario, Canada
Strong time management skills and the ability to respond well to time pressures and deadlines
2-3 years of experience in two or more core areas: SMTP, DNS, HTML/CSS, Network troubleshooting, API Log reading, Mobile App troubleshooting
Plus 1-2 years of experience in POS system implementation and troubleshooting
Experience in marketing technology, loyalty program, or digital marketing campaign experience a plus
Curious, investigative nature - skilled at probing and asking questions to get to the core of customer issues
Investigate and troubleshoot technical issues at the application level related to the Punchh SaaS platform
Technical Sales Support Jobs
By TripSpark Technologies At Mississauga, Ontario, Canada
Direct proposal management experience in high-tech industry is preferred.
APMP (Association of Proposal Management Professionals) certification is an asset.
Assist in owning the management of multiple proposals and their lifecycles, with a focus on project management and quality assurance.
Advise management on proposal matters.
Experience in technical writing proposals for education or other key verticals an asset.
Simultaneously manage multiple RFP responses on tight schedules and under elevated pressure.
Technical Support Representative Jobs
By Flexstaf I.T. Inc. At Sudbury, Ontario, Canada
- Familiarity with Mobile Device Management (MDM) systems such as Airwatch and KNOX.
- Effective communication and interpersonal abilities.
- Knowledge of network connections and configurations for desktops and printers.
- Strong documentation and organizational skills.
- Proven experience providing IT support, particularly with mobile devices (Android and iOS) and desktops.
- Ability to work independently and as part of a team.
Senior Technical Support Engineer - Api Support
By Finastra At Mississauga, Ontario, Canada
Experience supporting APIs and utilizing Postman
Knowledge of Java Script, Rest Architecture
Knowledge of K8s Kubernetes/Dockers, OMS (Azure), Cloud (a plus)
Knowledge about software development lifecycle (a plus)
Working knowledge of agile methodologies
Strong organization and communication skills
Technical Support Rep, Intermediate
By N-able At Ottawa, Ontario, Canada
Excellent problem-solving, troubleshooting and time-management skills
Note: As a 24x7x365 organization, incoming call rotation, shift work, holidays, weekends and on-call responsibilities may be required.
6+ years’ experience in a technical support field
N-ablite Learning – custom learning experience as part of our investment in you
What do we offer you?
Adhere to prescribed troubleshooting procedures
Technical Support Representative Jobs
By Recruit Action inc. At Markham, Ontario, Canada
Exceptional time management and self-management abilities.
Proficiency in Access Management technologies, including Active Directory, IBM Security Access Manager, and LDAP.
Excellent oral and written communication skills with the ability to translate technical requirements for non-technical business partners and influence different perspectives.
Prioritize and manage multiple requests based on their urgency and impact.
Bachelor’s degree in computer science or equivalent experience.
Technical Support Representative – Remote role
Technical Support Jobs
By Cardinal Couriers At Mississauga, Ontario, Canada
Ability to develop strong and positive relationships with staff, management, and clients.
Minimum 2-3 years of experience in a related work environment
Working knowledge of .net environment, Web Services and SQL 2005/2008 databases.
Hands on with a sense of urgency, ability to prioritize deliverables and manage multiple priorities.
Strong written and verbal communication skills required to communicate at all levels of the organization.
Group health benefits including disability and life insurance.
Cable Technical Support Jobs
By Foundever At Paradise, Newfoundland and Labrador, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older
Ubuntu Technical Support Manager
By Canonical At Hamilton, Ontario, Canada
Management of a professional support team, including skills development and performance management
Leadership experience, and preferably team management experience
Experience or knowledge of OpenStack, Public Cloud or Virtualization technologies.
Contribution to the support knowledge base
Hire, develop and train support team to match business requirements
Extensive CLI experience with Linux at a technical level (Support, Development, Implementation).
Customer Technical Support Jobs
By Guardian Mobility At Ottawa, Ontario, Canada
·IP and Cloud networking architecture knowledge.
·Experience with Linux and Microsoft Windows Server operating systems.
·Exceptional written, verbal, and interpersonal communications skills.
Guardian Mobility is seeking a Junior Technical IT and Client support person to join our team.
– Provide input into the
Individual who takes initiative and are client-focused.
Administrative Technical Support Jobs
By Ethan Employment At Mississauga, Ontario, Canada

Own vehicle to visit clients

Technical Sales And Support
By Trelleborg Seals & Profiles At Ancaster, Ontario, Canada

I am looking for an individual with experience in Trenchless Pipeline Rehabilitation services to travel across Canada performing demonstrations of our various technologies and supporting our rental ...

Technical Support/ Junior Developer
By Raven Connected At Ottawa, Ontario, Canada
Experience with Zendesk or other trouble management system
Gain development knowledge through customer support activities and splitting time with the development team
Experience as a technical support prime/Junior developer, QA role or in a similar junior software engineering role
Excellent written and verbal communication skills
Some experience with Python, Javascript (React)
Working knowledge of databases and SQL
Technical Support Agent - Contract - 16143
By LRO Staffing At Ottawa, Ontario, Canada
Education: 1st year college in IS management or equivalent helpdesk support
Attend daily team huddles and provide input to process engineer or Manager
Draft daily shift report at level grade 10 for Manager and operations team
Experience in a client facing support role
Above average presentation and communication skills
Logging and processing support calls coming into the Hospital Parking Command Centre
Technical Support Manager Jobs
By ThoughtFarmer At Vancouver, British Columbia, Canada
Training and development. Conduct training sessions to enhance our support team's technical expertise, product knowledge, and service skills.
Customer issue management. Manage complex escalated customer issues, ensuring they're resolved quickly and surpass our service level agreements (SLAs).
Reporting. Craft insightful reports on team performance and customer satisfaction for management.
Customer advocacy. Represent and champion our customers within ThoughtFarmer, bringing insights to refine our offerings.
Inter-departmental collaboration: Work with other departments to create a consistent and cohesive customer experience.
Bachelor's degree (or equivalent work experience) in Computer Science, IT, or a related field.
Technical Support Agent - Remote
By FreeStart Consultancy At Canada
Experience: 3 years to less than 5 years
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Work conditions and physical capabilities:
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Technical Applications Support/Administrator
By Alquemy Search & Consulting At Toronto, Ontario, Canada
Identify risks and mitigate as necessary, and escalate items to Management, as needed.
Participate in root cause analysis, issue management, communication and change management
Research/POC on newtechnologyand provide results and recommendation to management.
Create and maintaintechnicaldocumentation and knowledge articles related to applications i.e. build books, architecture diagrams, and decision trees
ITSM and Apache Tomcat (knowledge)
Advanced experience with the following:
Manager, Senior Technical Support
By Blackline Safety At Calgary, Alberta, Canada
Demonstrated project management aptitude and experience
CRM or case management system experience and ability to interpret data into actionable outcomes (NetSuite considered an asset)
Collaborates with the Technical Support Managers globally to ensure alignment in product knowledge, problem resolution and sound escalation practices
Identify customer knowledge gaps through the problem analysis process to improve customer deployment efforts and minimize calls for support
Develop Distributor Service programs and manage the service levels of our partners
Champions product knowledge for new and existing hardware, software, and communications networks.
Technical Support Manager Jobs
By Scoop Solar At Canada
Experience with help desk ticketing and customer knowledge base systems
Logical thinker with strong deductive skills
Manage the Scoop Help Desk Ticketing System and respond to customer inquiries in a timely manner
Previous experience as a technical support specialist for a B2B software as a service company
Strong problem-solving skills and attention to detail
Nice to have: experience setting up support software such as Freshdesk and Intercom
Technical Support Agent Jobs
By Marketcircle At Toronto, Ontario, Canada
Troubleshooting and resolving technical issues related to our software via email, remote screen sharing, live chat and/or phone calls
Have a strong work ethic without having to be micro managed
Providing front-line Mac / iOS technical support to Marketcircle’s customers
Troubleshooting and resolving technical issues related to our award winning software
Ensure all problems are logged in detail and resolved to the satisfaction of the client
Act as the primary interface between Customer Advocate, Quality Assurance and Engineering Teams
Technical Support (Elevators & Lifts)
By RAM Elevators & Lifts, Inc. At Edmonton, Alberta, Canada
Other technical support activities assigned by the Team Lead/Management.
Experience and working knowledge of the lifts and elevators is an asset
Must have at least 3-4 years customer service experience
Knowledge of mechanical aspects in terms of manufacturing e.g. reading blueprints, troubleshooting, customer service preferable.
Knowledge of electronics, component identification, troubleshooting, understanding basic circuits is an asset
Strong interpersonal and teamwork skills
Installation Technical Support Jobs
By dormakaba At Montreal, Quebec, Canada
Supports Manager in leading, coaching and developing the installation team.
Staying up to date on product knowledge, process, etc.
Manages daily tasks (lunches, phone schedules, Back Office and general daily tasks)
Minimum 1-year experience in customer service and technical support, in call center
Organized, Multi tasks & call control skills.
Answers technical inquiries received from external and internal installers and customers through telephone or emails [during normal business hours]
Technical Support Engineer (Equest)
By BCJobs At Vancouver, British Columbia, Canada
Provide recommendations to management to improve operations and customers services.
Work with the Service Coordinator and Customers, informing them of issues they may experience and the necessary corrective actions.
Give training to increase service technician knowledge.
Minimum of 5 years of experience in servicing, troubleshooting, installing and maintaining critical power equipment.
Minimum of 3 years of experience reading and deciphering electronic schematics and troubleshooting electronics to the component level.
Be the technical specialist regarding critical power equipment for the Canada.
L1/L2 Technical Support
By Procom At Candiac, Quebec, Canada
L1/L2 Technical Support - Bilingual English/French – Mandatory Skills
Fournir un soutien technique de niveau 1, tout en se penchant vers le niveau 2;
Expérience dans l'imagerie d'ordinateurs portables et de bureau;
Connaissance des appareils Apple (iPhone et iPad) IOS (sauvegarde et restauration);
Soutenir les utilisateurs à distance (téléphone, chat, email et canaux de communication vidéo) au Canada;
Soutenir à la fois le responsable informatique et l'administrateur système dans la tâche quotidienne.
Junior Technical Support Jobs
By Government of Prince Edward Island At Charlottetown, Prince Edward Island, Canada
Work closely with senior technicians and management to ensure the security, confidentiality, and availability of Government IT infrastructure;
Permanent with benefits and pension
Identify business requirements and technology alternatives;
Maintain knowledge of network topology, protocols, and technologies;
Minimum 2 years of related enterprise-level experience in the IT industry and extensive experience in supporting complex network infrastructure;
Experience configuring and maintaining Cisco-based networking environments;
Technical Support Engineer Jobs
By BrickRed Systems At Calgary, Alberta, Canada
Perform code analysis, requirements analysis, software reviews, and system risk analysis to ensure robust and reliable software solutions.
Leverage your Azure knowledge to enhance technical solutions and customer interactions.
Contribute to production support activities, offering expertise to resolve customer issues promptly.
Leadership: Exhibit leadership skills in managing technically complex and sensitive customer situations.
Problem-Solving: Showcase your troubleshooting skills by efficiently resolving challenging customer issues.
Minimum 3+ years of experience in programming languages like C#, Java, and C++.
Technical Support Representative Jobs
By Skillsoft At Fredericton, New Brunswick, Canada
Keeps up to date on course/curriculum offerings' changes to certification tracks; recommend course orders.
Post-secondary education in a related field or an equivalent combination of training and experience.
Familiar with all Skillsoft products; including Percipio, Books24x7 and Skillsoft Compliance.
Good knowledge of Windows Platforms, eCommerce and Web/Internet platforms.
Experience with the following software: Microsoft Office (Microsoft Word, Excel, Power Point, Access and Outlook).
Experience with HTML, firewalls, and proxy servers.
Technical Support Representative Jobs
By NLB Services At Nova Scotia, Canada
• 3-6 months of experience in Customer Service/Technical Support
Job Title: Service Desk Associate
Shift: 8 to 5 ( Monday thru Friday)
• Looking to work in IT Environment
• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments
Technical Support Representative Jobs
By Recruit Action inc. At Saint John, New Brunswick, Canada
Strong organizational, prioritization & time management skills.
Provide an excellent customer experience.
Contribute to knowledge systems to enhance the solutions the company provides to customers.
Provide feedback on policies and procedures to continuously improve customer experience.
1‐2 years of related experience (preferred).
Technical support experience (an asset).
Technical Support Representative Jobs
By OpenPhone At Canada
Participate in training sessions and team meetings to improve technical and customer service skills
Proven experience in a technical support or customer service role
You’ve demonstrated skills and passion for handling customer questions and issues resourcefully and with empathy
You have exceptional writing skills (bonus points for a good sense of humor - telecommunications shouldn't be boring 🤘)
Strong problem-solving skills and ability to think creatively
You're excited to improve and grow your skill set continually, both inside the current role and grow beyond it
Bilingual Technical Support Jobs
By Recruit Action inc. At Laval, Quebec, Canada
Provide superior customer experience by delivering remote hardware, software, and network technical support solutions to internal and external customers and partners.
Proactively communicate the benefits of issue diagnosis and resolution to customers.
Contribute to knowledge systems to enhance solutions provided to customers.
Provide feedback on policies and procedures to improve the customer experience.
Maintain product and software knowledge.
Perform well in performance metrics related to customer experience and technical issue resolution.
Technical Support Agent Jobs
By DDS Wireless At Vancouver, British Columbia, Canada
Project management and organizational skills to manage multiple tickets and issues.
Excellent customer service skills and experience is essential.
Knowledge and experience with mobile hardware technology and enterprise or SaaS systems would be an asset.
Familiarity with customer relationship management (CRM) systems and practices (Salesforce Service Cloud preferred).
*Depending on qualifications, the successful candidate may be offered a position at a more appropriate level
Learn the systems end-to-end to support customers with their issues and product requirements.
Technical Support Representative Jobs
By Encore Technical Solutions Inc. At Greater Toronto Area, Canada
Time Management: Demonstrated ability to manage multiple tasks and prioritize responsibilities effectively.
skilled and customer-oriented Technical Support Analyst
Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently.
Experience: Previous experience in technical support or help desk roles is desirable.
Job Title: Technical Support Analyst (3-Month Contract)
Start Date - August 14th, 2023

Are you looking for a job that will challenge your technical skills and help you make a difference? Join our team as a Technical Support Specialist and help our customers get the most out of our products!

Technical Support job is a role that involves providing assistance to customers who are having technical issues with a product or service. The job requires a combination of technical and customer service skills.

What is Technical Support job Skills Required?

• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Technical Support job Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Certification in computer hardware and software
• Experience in customer service or technical support

What is Technical Support job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Technical Support job Experience?

• Experience in customer service or technical support
• Experience in troubleshooting and diagnosing technical issues
• Experience in providing technical support over the phone or in person

What is Technical Support job Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and diagnose technical issues
•