Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Technical Support
- Technical Support Representative
- Bilingual Technical Support Representative
- Technical Support Representative Tier 2
- Tier 1 Technical Support Representative
- Technical Customer Support Representative
- Technical Support And Service Representative
- Field Technical Support Representative
- Technical Representative
- Senior Technical Support Representative
Some similar recruitments
Junior Technical Support Jobs
Recruited by Government of Prince Edward Island 9 months ago
Address Charlottetown, Prince Edward Island, Canada
Cable Technical Support Jobs
Recruited by Foundever 11 months ago
Address Mount Pearl, Newfoundland and Labrador, Canada
Cable Technical Support Jobs
Recruited by Foundever 11 months ago
Address Fredericton, New Brunswick, Canada
Cable Technical Support Jobs
Recruited by Foundever 11 months ago
Address Summerside, Prince Edward Island, Canada
Cable Technical Support Jobs
Recruited by Foundever 11 months ago
Address Charlottetown, Prince Edward Island, Canada
Technical Customer Support Specialist (Remote) - Est
Recruited by Swift Medical 1 year ago
Address Charlottetown, Prince Edward Island, Canada
Technical Customer Support Specialist (Remote)
Recruited by Swift Medical 1 year ago
Address Charlottetown, Prince Edward Island, Canada
Technical Support Representative Jobs
Company | Skillsoft |
Address | Fredericton, New Brunswick, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-20 |
Posted at | 9 months ago |
At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.
- Keeps up to date on course/curriculum offerings' changes to certification tracks; recommend course orders.
- Compile client reports as requested.
- Familiar with all Skillsoft products; including Percipio, Books24x7 and Skillsoft Compliance.
- Routes or answers all incoming communication (email, phone, or other) from customers and clients.
- Attentive to service level agreements.
- In-depth understanding ("expert user") of the functionality and capability of Customer Service tools.
- Maintains student database.
- Maintains workload measurement time sheets to be submitted to supervisors.
- Liaison with client and ensure client's needs are met.
- Good knowledge of Windows Platforms, eCommerce and Web/Internet platforms.
- Experience with the following software: Microsoft Office (Microsoft Word, Excel, Power Point, Access and Outlook).
- Competency in written and spoken English.
- Understand and utilize new technologies/systems.
- Typing speed of at least 40 wpm.
- Experience with HTML, firewalls, and proxy servers.
- Post-secondary education in a related field or an equivalent combination of training and experience.
- Previous experience (1+ years) working in a Technical Support function or a Customer Service Center for an e-business company, Internet Service Provider or software vendor, with experience providing service to both consumers and corporate customers.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.
-
Agente Ou Agent De Prévention De Soir Au Service De La Gestion Des Sentences
By Ministère de la sécurité publique At Montreal, Quebec, Canada 8 months ago
-
Lead Line Cook/Manager On Duty
By Impact Kitchen At Greater Toronto Area, Canada 8 months ago
-
Refinish Tech (Temporary) Jobs
By Boyd Group Services Inc. At Saskatoon, Saskatchewan, Canada 8 months ago
-
Vice President - Treasury
By Boyd Group Services Inc. At Winnipeg, Manitoba, Canada 8 months ago
-
Rock Mechanics Eit Jobs
By WSP in Canada At Greater Sudbury, Ontario, Canada 8 months ago