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Technical Customer Support Representative Jobs

Technical Support Representative Jobs
By Damar Security Systems At London, Ontario, Canada
Excellent verbal and written communication skills are critical to the success of this role.
At Damar Security Systems we are guided by our core focus of protecting property and saving lives.
Damar team members all share three simple core values:
2) We are passionate about protecting property and saving lives
3) No Drama at Damar
Technical Support Representative Jobs
By Skillsoft At Fredericton, New Brunswick, Canada
Keeps up to date on course/curriculum offerings' changes to certification tracks; recommend course orders.
Post-secondary education in a related field or an equivalent combination of training and experience.
Familiar with all Skillsoft products; including Percipio, Books24x7 and Skillsoft Compliance.
Good knowledge of Windows Platforms, eCommerce and Web/Internet platforms.
Experience with the following software: Microsoft Office (Microsoft Word, Excel, Power Point, Access and Outlook).
Experience with HTML, firewalls, and proxy servers.
Technical Support Representative (Remote)
By Gatestone & Co. At Alberta, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Technical Support Representative (Remote)
By Gatestone & Co. At Manitoba, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Technical Support Representative Jobs
By NLB Services At Nova Scotia, Canada
• 3-6 months of experience in Customer Service/Technical Support
Job Title: Service Desk Associate
Shift: 8 to 5 ( Monday thru Friday)
• Looking to work in IT Environment
• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments
Technical Support Representative Jobs
By Recruit Action inc. At Saint John, New Brunswick, Canada
Strong organizational, prioritization & time management skills.
Provide an excellent customer experience.
Contribute to knowledge systems to enhance the solutions the company provides to customers.
Provide feedback on policies and procedures to continuously improve customer experience.
1‐2 years of related experience (preferred).
Technical support experience (an asset).
Bilingual Technical Support Representative, Alarmforce [Bell Canada]
By CareerBeacon At Toronto, Ontario, Canada
Personal motivation, excellent organizational skills and exceptional time management skills
Post-Secondary Education in a related field (i.e. networking, computer science, security, etc.), or High School Diploma with equivalent work experience, preferred
Previous experience in a technical support call centre environment, valuable
Answer customer's questions and solve their problems at first contact
Assume responsibility for customer issues and follow up on a timely basis to ensure the problem has been resolved
Provide immediate support for emergencies
Technical Support Representative (Remote)
By Ryan At Chiasson Office, New Brunswick, Canada
The Company makes offers based on many factors, including qualifications and experience.
Experience with computer systems, programs, and customer service/help desk preferred.
Ability to plan, multi-task and manage time effectively.
Internal Candidates must have their direct managers approval and support of their respective Practice Line Leader.
Independent travel requirement: up to 10%.
This role can be located anywhere in the US.
Technical Support Representative Jobs
By OpenPhone At Canada
Participate in training sessions and team meetings to improve technical and customer service skills
Proven experience in a technical support or customer service role
You’ve demonstrated skills and passion for handling customer questions and issues resourcefully and with empathy
You have exceptional writing skills (bonus points for a good sense of humor - telecommunications shouldn't be boring 🤘)
Strong problem-solving skills and ability to think creatively
You're excited to improve and grow your skill set continually, both inside the current role and grow beyond it
Senior Technical Support Representative
By Ascendion At Canada
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change-makers!
Build the coolest tech for the world’s leading brands
Ascendion | Engineering to elevate life
Technical Support Representative Jobs
By Flexstaf I.T. Inc. At Sudbury, Ontario, Canada
- Familiarity with Mobile Device Management (MDM) systems such as Airwatch and KNOX.
- Effective communication and interpersonal abilities.
- Knowledge of network connections and configurations for desktops and printers.
- Strong documentation and organizational skills.
- Proven experience providing IT support, particularly with mobile devices (Android and iOS) and desktops.
- Ability to work independently and as part of a team.
Technical Support Representative Jobs
By Encore Technical Solutions Inc. At Greater Toronto Area, Canada
Time Management: Demonstrated ability to manage multiple tasks and prioritize responsibilities effectively.
skilled and customer-oriented Technical Support Analyst
Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently.
Experience: Previous experience in technical support or help desk roles is desirable.
Job Title: Technical Support Analyst (3-Month Contract)
Start Date - August 14th, 2023
Technical Support Representative Jobs
By Jotform At Vancouver, British Columbia, Canada
Excellent organizational skills with the ability to prioritize and manage multiple initiatives
A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds
Experience providing product support within a SaaS or IaaS product
Customer facing skills combined with excellent verbal and written communication skills
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions and resolve issues while maximizing customer satisfaction
Utilize our ticketing system to respond to support tickets. Keep track of your own support tickets, and follow through to completion.
Technical Support Representative Jobs
By Recruit Action inc. At Markham, Ontario, Canada
Exceptional time management and self-management abilities.
Proficiency in Access Management technologies, including Active Directory, IBM Security Access Manager, and LDAP.
Excellent oral and written communication skills with the ability to translate technical requirements for non-technical business partners and influence different perspectives.
Prioritize and manage multiple requests based on their urgency and impact.
Bachelor’s degree in computer science or equivalent experience.
Technical Support Representative – Remote role
Technical Customer Support Engineer
By Improvado At Calgary, Alberta, Canada
3+ of working experience as a Technical Support Engineer, or a similar role
Experience with SQL: a deep understanding of select queries, filtering, and aggregate queries.
Outstanding communication and interpersonal skills
Basic digital marketing knowledge (analytics tools, metrics, etc.)
Experience with API (like Facebook, Instagram, Twitter, Reddit) and Postman
SQL window functions, update, insert, delete, experience in Postgres or Clickhouse
Technical Customer Service Representative
By TELUS International At Canada
Demonstrates excellent organizational and time-management skills
Adhere to Incident, Problem, Change and Service Management based on ITIL best practices
Actively participate in the creation and continued evolution of content for the knowledge base
2+ years of interactive Customer Service experience
Excellent customer service skills with strong written and verbal communication skills
Ability to research using internal knowledge bases and public-facing documentation
Technical Support Representative Jobs
By Axis Mining Technology At Ontario, Canada
·Competitive remuneration and benefits package.
·Strong knowledge of downhole survey instrumentation (Gyro/similar) and drilling operations.
·Strong communication and interpersonal skills.
· Experience or technical understanding of drill-hole survey instrumentation.
Axis Mining Technology is seeking a Technical Support Representative to join its North American team.
·Incentive and reward for effort and contribution.
Customer Technical Support Jobs
By Aquent At Canada
• Create and maintain incident management requests to product group or engineering group
• Responsible for the customer support experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• 3+ years technical support, technical consulting experience, or information technology experience
• Experience in any RDBMS or an understanding of general RDBMS concepts would be considered a plus.
• Experience with any NoSQL database systems like Mongo DB, Cassandra DB, etc.
Customer Service / Technical Support Representative (Remote)
By Talentify.io At Canada
Work from home and interface with customers via inbound/outbound calls and/or via the Internet
Real career and personal growth potential with about 80% of managers and leaders promoted from within
Experience or interests in technical support
Tech and service skills important to the role
Join a global organization with a people-first, inclusive culture and a sense of belonging
Provide customer service support and resolution of routine problems and questions regarding client products and/or services
Customer & Technical Support Jobs
By Recruit Action inc. At Saint John, New Brunswick, Canada
Proactively communicate the benefits of diagnosing and resolving issues.
Contribute to knowledge systems to enhance solutions provided to customers.
Provide feedback on policies and procedures to continuously improve customer experience.
Maintain product and software knowledge.
Focus on performance - measured by providing great experiences and resolving technical issues through good business decisions in each interaction.
Experience troubleshooting technology issues such as Xbox, PlayStation, mobile devices, software, computers, printers, etc.

Are you looking for a job that allows you to use your technical skills to help customers? We are looking for a Technical Customer Support Representative to join our team and provide excellent customer service. You will be responsible for troubleshooting customer issues, providing technical support, and helping customers find solutions to their problems. If you have a passion for technology and helping people, this is the job for you!

Overview A Technical Customer Support Representative is responsible for providing technical assistance to customers who have questions or issues with their products or services. They are the first point of contact for customers and must be able to troubleshoot and resolve customer issues quickly and efficiently. Detailed Job Description Technical Customer Support Representatives are responsible for providing technical assistance to customers who have questions or issues with their products or services. They must be able to troubleshoot and resolve customer issues quickly and efficiently. They must be able to explain technical concepts to customers in a way that is easy to understand. They must also be able to provide product information and answer customer inquiries. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve customer issues
• Knowledge of technical concepts
• Ability to explain technical concepts to customers
• Ability to provide product information
• Ability to answer customer inquiries
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of technical concepts
• Knowledge of product information
Job Experience
• Previous customer service experience
• Previous technical support experience
Job Responsibilities
• Provide technical assistance to customers
• Troubleshoot and resolve customer issues
• Explain technical concepts to customers
• Provide product information
• Answer customer inquiries
• Follow up with customers to ensure their issues are resolved