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Technical Support Representative Jobs

Company

Flexstaf I.T. Inc.

Address Sudbury, Ontario, Canada
Employment type CONTRACTOR
Salary
Expires 2023-08-25
Posted at 9 months ago
Job Description

Job Summary:

Your role as an Onsite IT Support Technician revolves around delivering mobile support to end users, including Android tablets/phones and iPads/iPhones. Alongside this, you will be responsible for deploying desktops and peripherals, carrying out hardware and software upgrades, effectively troubleshooting and resolving technical issues, and skillfully managing intricate moves, adds, and changes of computer equipment. Moreover, your involvement in project-related tasks, adherence to documentation and safety guidelines, and timely provision of updates on project progress and daily tasks will be crucial to success in this position.


- Effective communication and interpersonal abilities.

- Ability to work independently and as part of a team.

- Knowledge of network connections and configurations for desktops and printers.

- Proficiency in hardware and software troubleshooting and problem-solving.

- Familiarity with Mobile Device Management (MDM) systems such as Airwatch and KNOX.

- Strong documentation and organizational skills.

- Proven experience providing IT support, particularly with mobile devices (Android and iOS) and desktops.

- Ability to handle complex hardware and software upgrades.