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Technical Support Representative Jobs

Technical Support Representative Jobs
By Damar Security Systems At London, Ontario, Canada
Excellent verbal and written communication skills are critical to the success of this role.
At Damar Security Systems we are guided by our core focus of protecting property and saving lives.
Damar team members all share three simple core values:
2) We are passionate about protecting property and saving lives
3) No Drama at Damar
Technical Support Representative Jobs
By Skillsoft At Fredericton, New Brunswick, Canada
Keeps up to date on course/curriculum offerings' changes to certification tracks; recommend course orders.
Post-secondary education in a related field or an equivalent combination of training and experience.
Familiar with all Skillsoft products; including Percipio, Books24x7 and Skillsoft Compliance.
Good knowledge of Windows Platforms, eCommerce and Web/Internet platforms.
Experience with the following software: Microsoft Office (Microsoft Word, Excel, Power Point, Access and Outlook).
Experience with HTML, firewalls, and proxy servers.
Technical Support Representative (Remote)
By Gatestone & Co. At Alberta, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Technical Support Representative (Remote)
By Gatestone & Co. At Manitoba, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Technical Support Representative Jobs
By NLB Services At Nova Scotia, Canada
• 3-6 months of experience in Customer Service/Technical Support
Job Title: Service Desk Associate
Shift: 8 to 5 ( Monday thru Friday)
• Looking to work in IT Environment
• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments
Technical Support Representative Jobs
By Recruit Action inc. At Saint John, New Brunswick, Canada
Strong organizational, prioritization & time management skills.
Provide an excellent customer experience.
Contribute to knowledge systems to enhance the solutions the company provides to customers.
Provide feedback on policies and procedures to continuously improve customer experience.
1‐2 years of related experience (preferred).
Technical support experience (an asset).
Bilingual Technical Support Representative, Alarmforce [Bell Canada]
By CareerBeacon At Toronto, Ontario, Canada
Personal motivation, excellent organizational skills and exceptional time management skills
Post-Secondary Education in a related field (i.e. networking, computer science, security, etc.), or High School Diploma with equivalent work experience, preferred
Previous experience in a technical support call centre environment, valuable
Answer customer's questions and solve their problems at first contact
Assume responsibility for customer issues and follow up on a timely basis to ensure the problem has been resolved
Provide immediate support for emergencies
Technical Support Representative (Remote)
By Ryan At Chiasson Office, New Brunswick, Canada
The Company makes offers based on many factors, including qualifications and experience.
Experience with computer systems, programs, and customer service/help desk preferred.
Ability to plan, multi-task and manage time effectively.
Internal Candidates must have their direct managers approval and support of their respective Practice Line Leader.
Independent travel requirement: up to 10%.
This role can be located anywhere in the US.
Technical Representative Jobs
By Echafauds Plus Inc At Mississauga, Ontario, Canada
Education: College level or an equivalent experience
Preparing lists of equipment requirements and cost calculations for quotation.
Knowledge of the construction safety rules
Knowledge of the AutoCAD software and the MS-Office suite
Identify new areas of business to develop.
Respond to customer requests for quotes through phone calls and/or emails.
Technical Support Representative Jobs
By OpenPhone At Canada
Participate in training sessions and team meetings to improve technical and customer service skills
Proven experience in a technical support or customer service role
You’ve demonstrated skills and passion for handling customer questions and issues resourcefully and with empathy
You have exceptional writing skills (bonus points for a good sense of humor - telecommunications shouldn't be boring 🤘)
Strong problem-solving skills and ability to think creatively
You're excited to improve and grow your skill set continually, both inside the current role and grow beyond it
Senior Technical Support Representative
By Ascendion At Canada
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change-makers!
Build the coolest tech for the world’s leading brands
Ascendion | Engineering to elevate life
Technical Support Representative Jobs
By Flexstaf I.T. Inc. At Sudbury, Ontario, Canada
- Familiarity with Mobile Device Management (MDM) systems such as Airwatch and KNOX.
- Effective communication and interpersonal abilities.
- Knowledge of network connections and configurations for desktops and printers.
- Strong documentation and organizational skills.
- Proven experience providing IT support, particularly with mobile devices (Android and iOS) and desktops.
- Ability to work independently and as part of a team.
Technical Support Representative Jobs
By Encore Technical Solutions Inc. At Greater Toronto Area, Canada
Time Management: Demonstrated ability to manage multiple tasks and prioritize responsibilities effectively.
skilled and customer-oriented Technical Support Analyst
Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently.
Experience: Previous experience in technical support or help desk roles is desirable.
Job Title: Technical Support Analyst (3-Month Contract)
Start Date - August 14th, 2023
Technical Service Representative Jobs
By Getinge At Mississauga, Ontario, Canada
Make decisions based on policies and procedures, and discuss and refer unresolved customer service issues to the Manager.
Adhere to all company policies, procedures and comply with all safety and regulatory requirements.
Excellent interpersonal, communication, and presentation skills.
Health, Dental, Vision and Travel insurance benefits
Short and Long Term Disability Benefits
Calibrate/service electrical or electronic medical equipment and instruments according to technical manuals and written instructions.
Technical Representative Jobs
By On At Toronto, Ontario, Canada

In short The Technical Representative opening at On is a great opportunity for a customer-focused candidate with a passion for education and training. As the product knowledge expert in your region, ...

Technical Support Representative Jobs
By Jotform At Vancouver, British Columbia, Canada
Excellent organizational skills with the ability to prioritize and manage multiple initiatives
A strong technical knowledge in general and common sense are necessary. You have to be witty and creative in finding workarounds
Experience providing product support within a SaaS or IaaS product
Customer facing skills combined with excellent verbal and written communication skills
Provide first line diagnostic/troubleshooting support and technical expertise to answer customer questions and resolve issues while maximizing customer satisfaction
Utilize our ticketing system to respond to support tickets. Keep track of your own support tickets, and follow through to completion.
Technical Support Representative Jobs
By Recruit Action inc. At Markham, Ontario, Canada
Exceptional time management and self-management abilities.
Proficiency in Access Management technologies, including Active Directory, IBM Security Access Manager, and LDAP.
Excellent oral and written communication skills with the ability to translate technical requirements for non-technical business partners and influence different perspectives.
Prioritize and manage multiple requests based on their urgency and impact.
Bachelor’s degree in computer science or equivalent experience.
Technical Support Representative – Remote role
Technical Support Representative Jobs
By Axis Mining Technology At Ontario, Canada
·Competitive remuneration and benefits package.
·Strong knowledge of downhole survey instrumentation (Gyro/similar) and drilling operations.
·Strong communication and interpersonal skills.
· Experience or technical understanding of drill-hole survey instrumentation.
Axis Mining Technology is seeking a Technical Support Representative to join its North American team.
·Incentive and reward for effort and contribution.
Technical Support Representative (It)
By John Brooks Company Limited At Mississauga, Ontario, Canada
Continuously improve technical knowledge and skills through ongoing training and professional development opportunities.
Configure, install, and manage corporate devices, including workstations, laptops, printers, phones, handheld terminals, and tablets.
Minimum of 3 years experience in a technical support role.
Strong problem-solving and troubleshooting skills.
Excellent verbal and written communication skills.
Patience and empathy when dealing with customers, especially those with limited technical knowledge.
Technical Customer Support Representative
By Sciemetric At Windsor, Ontario, Canada

Please read Job Requirements before applying. 2 Year college program or relevant work experience with basic computer troubleshooting. Must be a Canadian Citizen and Live in Windsor Ontario.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are seeking a Technical Support Representative to join our team and provide top-notch customer service. You will be responsible for troubleshooting technical issues, providing solutions, and ensuring customer satisfaction. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!

What is Technical Support Representative Skill Requirements?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to troubleshoot and diagnose technical issues
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multitask
• Ability to stay organized

What is Technical Support Representative Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service or technical support role
• Certification in a technical field (e.g. A+, Network+, etc.)

What is Technical Support Representative Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques

What is Technical Support Representative Experience?

• Previous experience in a customer service or technical support role
• Previous experience in a help desk or call center environment

What is Technical Support Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and diagnose technical issues
• Provide technical support and guidance to customers
• Follow up with customers to ensure their issues are resolved
• Document customer interactions and issue resolutions
• Escalate customer issues to