Customer Service / Technical Support Representative (Remote)

Advantages of working as a Customer Service / Technical Support Representative (Remote) for employer:

• Real career and personal growth potential with about 80% of managers and leaders promoted from within
• Receive all the training, technologies, and continuing support needed to succeed
• Provide customer service support and resolution of routine problems and questions regarding client products and/or services
• Join a global organization with a people-first, inclusive culture and a sense of belonging
• Work from home and interface with customers via inbound/outbound calls and/or via the Internet

Qualifications for the Customer Service / Technical Support Representative (Remote) role:

• Eagerness to learn new technologies
• Experience or interests in technical support
• Tech and service skills important to the role
• Proficiency in fast-paced multi-tasking
• Genuine compassion for delivering value and success with every customer interaction

Employee benefits for the Customer Service / Technical Support Representative (Remote) role:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Celebrations for various occasions
• Programs and events that support diversity, equity, and inclusion, global citizenship, sustainability, and community support
• Registered Retirement Savings Plan, paid PTO and holidays, medical, dental, and vision insurance, and a comprehensive Employee Assistance Program (EAP)
• Company networking and leadership opportunities in various topics
• Work-from-home convenience with company-supplied technologies

Additional Information

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