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Remote Customer Support Representative Jobs

Client Support Representative (100% Remote)
By InnQuest Software At North York, Ontario, Canada
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
Answer inbound calls to support department
Respond to incoming e-mails and chats
Identifying issues defined by clients
Identifying, researching, diagnosing, and resolving client issues, striving for first-call resolution whenever possible.
Customer Support Representative Jobs
By Reshift Media Inc. At Canada
Outgoing, approachable, and skilled at building and maintaining relationships
Strong written and oral communication skills
Highly organized and able to manage multiple activities
Preference for candidates with at least one year of customer/client support experience
Act as a liaison between the client and the Reshift search and social teams
Confirm client advertising budget details
Customer Service Representative (Banking) Remote
By Talentify.io At Canada
Ability to make a difference and provide exceptional customer experiences as a brand ambassador
Access to comprehensive benefits, including medical, dental, and life insurance, as well as wellness activities and support
Identify areas for process improvement to enhance customer experience, sales results, and efficiency
6 months to 1 year of customer service experience
6 months to 1 year experience in a Contact Centre preferred
Excellent communication skills, both written and verbal
Customer Support Representative Jobs
By Cardata At Ontario, Canada
Contribute to the knowledge base for the Support team
Excellent written and verbal communication skills
This role is remote within Canada with the ability to work PST hours
Answer general questions for all users through phone, email and live chat
Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
Properly document and track customer issues and resolutions
Customer Service Representative - Remote
By Warren Averett Staffing & Recruiting At Canada

Overview As a Customer Service Representative, you'll be the first point of contact for our customers, answering their questions and resolving any issues they may have. You'll use your excellent ...

Remote Customer Service Representative
By Avantor At Greater Toronto Area, Canada
Competitive pay – minimum starting salary of $21.50/hr, actual compensation confirmed at time of offer based on experience.
Owns the customer request and experience from initiation to conclusion.
Intermediate PC skills required; must be able to work in multiple systems concurrently, utilizing multiple monitors
SAP, Salesforce, or other CRM tool experience preferred.
1-3 years applicable experience in customer service type role is preferred
Comfort of your own home anywhere in Canada
Customer Support Representative Jobs
By 6ix Management At Markham, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Client Support Representative (100% Remote)
By InnQuest Software At Toronto, Ontario, Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back office environment experience
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Answer inbound calls to support department
Customer Collaboration Analyst - Remote
By AgroPure At Canada
Event management (Promotional, in/out’s, etc).
Week over week volume management and holiday volume management.
Demonstrates problem solving skills and working under tight timelines; multi-tasking abilities.
Recognition of years of experience in calculating vacation time
3 to 5 years experience in CPFR/business forecasting/Supply Chain Analysis in a CPG environment.
Well developed interpersonal/communication skills with the strong ability to build relationships to drive results.
Technical Support Representative (Remote)
By Gatestone & Co. At Alberta, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Technical Support Representative (Remote)
By Gatestone & Co. At Manitoba, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Csr - Customer Support Representative
By A.L.P.A. Equipment Ltd. At Balmoral, New Brunswick, Canada

Représentant du Support au Client Sous la supervision du Gérant des Pieces et au Gérant de succursale, le représentant du support au client sera responsable de générer des opportunités de ventes et ...

Customer Support Representative (Nbhl) [Nb Health Link]
By CareerBeacon At Bathurst, New Brunswick, Canada
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:
Manage the call queue with decision support software and in accordance with established policy.
Other responsibilities as required by the program.
Minimum two years related experience working in an office environment, preferably with experience in the health care industry.
Experience working in a contact center environment and managing shared work queues is an asset.
Strong computer and telecommunication skills
Customer Support Representative Jobs
By 6ix Management At Oshawa, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Service Representative (Remote)
By GenMobi Technologies, Inc. At Canada
Customer Database Management: Maintain and update customer records, ensuring accuracy and completeness in the CRM system.
Time Management: Efficiently manage your workload, prioritize tasks, and meet or exceed performance metrics, including response times and customer satisfaction ratings.
Organization Skills: Ability to manage multiple tasks efficiently and maintain a high level of accuracy and attention to detail.
Upselling and Cross-selling: Identify opportunities to upsell or cross-sell relevant products and services to customers, enhancing their overall experience.
Experience: Previous experience in customer service or a related field is preferred but not mandatory.
Communication Skills: Excellent verbal and written communication skills in English. Ability to convey information clearly and concisely.
Technical Support Representative (Remote)
By Ryan At Chiasson Office, New Brunswick, Canada
The Company makes offers based on many factors, including qualifications and experience.
Experience with computer systems, programs, and customer service/help desk preferred.
Ability to plan, multi-task and manage time effectively.
Internal Candidates must have their direct managers approval and support of their respective Practice Line Leader.
Independent travel requirement: up to 10%.
This role can be located anywhere in the US.
Customer Service Representative - Remote
By dr LASER At Mississauga, Ontario, Canada
Strong customer experience and satisfaction skills
Excellent customer service and phone etiquette skills
Excellent communication and interpersonal skills
Previous experience in a customer service role
Stable, work from home position
Ability to work independently and as part of a team
Customer Service Representative (Remote - Parental Leave Contract)
By Talentify.io At Canada
1-2 years of related work experience in an inbound/outbound contact/call center, business, or office environment (asset)
Strong problem-solving skills and ability to think creatively
Basic knowledge and understanding of real estate (desirable)
Experience with Microsoft Office (preferred)
Ability to take initiative, work well under pressure, and deal intuitively with situations
Excellent team player and ability to work with minimal supervision
Remote Customer Service Representative (Alberta) ($15.50 / Hour)
By Talentify.io At Canada
Competitive compensation and benefits package
Recognize sales opportunities and apply sales skills to upgrade
Escalate customer dissatisfaction to managerial team
Excellent communication and organizational skills
Basic knowledge of Microsoft Office Suite and Windows operating system
Ability to multitask, stay focused, and self-manage
*Early Access* Customer Service Representative - Remote
By Talentify.io At Canada
Some programs may have additional skill or experience requirements
Flexible gig you can do from home
Gain experience in different industries
Customer service experience across different channels (phone, chat, e-mail)
Hiring Company will not withhold taxes or provide employee benefits
Contract hours range from 15 to 40+ hours per week

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Support Representative to join our team! In this role, you will be responsible for providing excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering their questions, resolving their issues, and providing them with the best possible service. If you are a customer service professional with excellent communication skills, we want to hear from you!

Overview A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Detailed Job Description A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with customers and provide accurate information. They must also be able to document customer interactions and provide feedback to management. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous remote customer service experience
• Previous technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, or other remote channels
• Troubleshoot customer issues and provide solutions
• Document customer interactions and provide feedback to management
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Provide technical support to customers
• Follow company policies and procedures