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Remote Customer Support Representative Jobs in Russell, Manitoba

Client Support Representative (100% Remote)
By InnQuest Software At North York, Ontario, Canada
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
Answer inbound calls to support department
Respond to incoming e-mails and chats
Identifying issues defined by clients
Identifying, researching, diagnosing, and resolving client issues, striving for first-call resolution whenever possible.
Customer Service Representative (Remote Friendly)
By Imagine Communications At North York, Ontario, Canada
Determine sales tax requirements when necessary
Work with Finance to resolve credit issues and supply supporting documentation when necessary.
1+ year experience providing customer service/technical support
Working knowledge with Oracle business systems, Salesforce an asset
Proven experience with Microsoft Office
Exceptional communication and interpersonal skills
Software Customer Support Representative
By Thinkpivot Talent Solutions At North York, Ontario, Canada

We are recruiting for a first-level customer support representative for a Toronto-based software company. The office is located in North York and this will be a hybrid role.

Client Support Representative (100% Remote)
By InnQuest Software At Toronto, Ontario, Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back office environment experience
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Answer inbound calls to support department
Technical Support Representative (Remote)
By Gatestone & Co. At Manitoba, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Csr - Customer Support Representative
By A.L.P.A. Equipment Ltd. At Balmoral, New Brunswick, Canada

Représentant du Support au Client Sous la supervision du Gérant des Pieces et au Gérant de succursale, le représentant du support au client sera responsable de générer des opportunités de ventes et ...

Customer Sales Support Representative
By IPG - Intertape Polymer Group At Toronto, Ontario, Canada
Work with sales, product and price management to resolve order pricing issues. Provide customers timely and accurate pricing information.
Proactively communicates problems to department staff and keep management and key parties informed until resolved.
Analyze customer's sales trends in conjunction with sales by utilizing WebFocus reporting as well as knowledge of ordering patterns.
Resolves customer issues, involving manager as necessary.
Gain knowledge of IPG technical services, EDI, and encourage customer usage when applicable.
Provide excellent communication etiquette with active listening skills.
Customer Service Representative 100% Remote Work
By Massey Tone Productions At Toronto, Ontario, Canada
No skills are needed! We will help shape you into an incredible entry-level benefits agent!
Ability work remotely from home using a computer, laptop or mobile phone.
Judgment and insightful abilities are basic.
Client care Experience - Need to have the option to give a positive encounter to all clients.
Relational abilities (verbal and composed)
The nature of this Job is an entry-level Job and no prior experience is required.
Customer Service Representative (Remote Or Hybrid Within Ontario)
By Wawanesa Insurance At Toronto, Ontario, Canada
Good time management and organizational skills with the ability to prioritize work in a fast pace environment
Exceptional customer service skills, demonstrating empathy for our members and their claims experience
Establish yourself as as a knowledge leader on our policies, products, services, and initiatives
Strong communication skills, both oral and written, to instill confidence for our members
Highly effective qualitative analytical skills
Detail oriented with a critical degree of accuracy regarding data entry
Customer Support Agent - Remote
By Foundever At Toronto, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Support Agent - Remote
By Foundever At Timmins, Ontario, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Service Representative Remote
By Skyline Recruiting At Toronto, Ontario, Canada
Strong customer experience and satisfaction skills
Excellent customer service and phone etiquette skills
Excellent communication and interpersonal skills
Previous experience in a customer service role
Stable, work from home position
Ability to work independently and as part of a team
Customer Support Representative Jobs
By Plexxus At Toronto, Ontario, Canada
Demonstrated organizational and time management skills with the ability to balance multiple priorities and demands
Strong written and verbal communication and customer service skills with demonstrated experience handling sensitive, confidential issues and information
Balance the responsibilities of managing customer support and meeting established service levels versus team functional responsibilities
Post-Secondary Education (Business Related Degree or Diploma)
Intermediate knowledge MS Office Suite
2-3 years previous Customer Service, Help Desk or Operations experience in a computerized procurement/distribution environment
Assistant/Customer Service Representative - Remote
By Survey Rewards At Toronto, Ontario, Canada
Manage customer accounts and maintain accurate records
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Prior customer service experience preferred
Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
Resolve customer complaints and issues with a positive attitude
Customer Support Representative Jobs
By Myrowich Staffing Agency At Winnipeg, Manitoba, Canada
Тепло вітайте всіх клієнтів і спрощуйте для них вирішення їхніх проблем на кожному етапі процесу ремонту.
Керуйте інформацією про клієнтів і використовуйте нашу систему управління, щоб керувати процесом роботи в магазині.
Визначайте проблеми, аналізуйте ситуацію та робіть висновки щодо дій, необхідних для вирішення проблем у міру їх виникнення.
Виступати в якості радника клієнта та надавати професійні поради щодо процесу ремонту в Манітобі.
Проактивно передавати важливу інформацію клієнтам і від них за потреби за допомогою нашої системи управління.
Доставляйте клієнтам транспортні засоби назад наприкінці процесу та стежте за тим, щоб вони були задоволені їх ремонтом.
Customer Support Representative Jobs
By 6ix Management At Toronto, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Customer Support Manager / Full Time (Remote)
By Soft Magic At Winnipeg, Manitoba, Canada
Proven experience in a customer support management role, preferably in a remote or virtual environment.
Excellent leadership and team management skills.
Competitive compensation: Receive a competitive salary based on your experience and skills.
Monitor customer support metrics and analyze data to identify areas for improvement and implement strategies for enhancing customer experience.
Develop and maintain customer support documentation, including FAQs, knowledge base articles, and training materials.
Strong problem-solving and decision-making abilities.
Customer Support Specialist / Full-Time (Remote)
By Lumos Stratgy At Ottawa West, Ontario, Canada
Stay up-to-date with product knowledge and industry trends to effectively address customer queries
Contribute to a positive team environment by actively sharing knowledge and best practices
Excellent verbal and written communication skills in English (additional language skills are a plus)
Strong problem-solving abilities and a customer-first mindset
Ability to multitask and prioritize in a fast-paced, remote work environment
Previous customer service experience is an asset but not mandatory
Remote Benefit Representative Jobs
By Confidential At Toronto, Ontario, Canada

We are in search of an experienced and dedicated individual, with an in-depth knowledge of the provided benefits available to each employee. You will organize and issue benefit materials, as well as ...

Full Time / Customer Support Specialist (Remote)
By Tech Foorti At Winnipeg, Manitoba, Canada
High school diploma or equivalent; additional education or certifications are a plus.
Continuously expand knowledge of company products and services to effectively address customer inquiries.
Strong written and verbal communication skills with exceptional attention to detail.
Excellent problem-solving skills and the ability to think creatively to resolve issues.
Previous experience in a customer service or support role is an asset, but not required.
Flexible remote work arrangement with the ability to work from anywhere in Canada.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Support Representative to join our team! In this role, you will be responsible for providing excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering their questions, resolving their issues, and providing them with the best possible service. If you are a customer service professional with excellent communication skills, we want to hear from you!

Overview A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Detailed Job Description A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with customers and provide accurate information. They must also be able to document customer interactions and provide feedback to management. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous remote customer service experience
• Previous technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, or other remote channels
• Troubleshoot customer issues and provide solutions
• Document customer interactions and provide feedback to management
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Provide technical support to customers
• Follow company policies and procedures