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Assistant/Customer Service Representative - Remote
Company | Survey Rewards |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Market Research,Research Services,Human Resources Services |
Expires | 2023-07-07 |
Posted at | 10 months ago |
We are currently seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.
Responsibilities
Responsibilities
- Process customer orders and ensure accurate and timely shipment
- Manage customer accounts and maintain accurate records
- Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
- Resolve customer complaints and issues with a positive attitude
- Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases
- Ability to multitask and prioritize tasks effectively
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and other relevant software programs
- Prior customer service experience preferred
- Strong attention to detail and organizational skills
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