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Customer Service Representative - Permanent Pt - Manulife
Company | REEF |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-31 |
Posted at | 8 months ago |
Location: Lot 93 / Manulife Centre
- Changes may be made to this schedule is subject to operational requirements.
- Assist customer inquiries
- Assist with the retrieval of their keys or taking their keys using the tagging process currently in place in the facilities
- Oversee Parking equipment (i.e. Pay Stations, Ticket Dispensers, Exit Readers, Gate Machines), fee computer, coding station
- Maybe required to deposit all monies and tickets as needed, at the closest drop safe, as mandated by the company
- Ensure positive experiences for all REEF partners and clients
- Work effectively as a team with your Area Manager and Co-Workers
- Ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site
- Guiding traffic at the entry and exit at the parking premises
- Revenue control sheets as mandated by management or the property manager for both automated and non-automated locations must be balances to match daily revenues, may be required
- Parking stall count, ensuring parking vacancy available
- These are guidelines and express the minimum expectations, other duties may be assigned
- Change or put away signage from the street as required
- Assist where required with the blocking of areas or parking spaces as per the requirements of the property manager
- Ensure work area is maintained to REEF standard
- G License an asset but not required
- Excellent communication and interpersonal skills
- Computer skills required
- Hands on working knowledge of parking equipment and related software
- Basic math Ability to multi-task
- Excellent customer service skills
- Previous experience an asset but not required
- Ability to prioritize tasks in an ever changing environment
- Excellent organizational skills
- Able to work and thrive in a fast paced environment
- Work is performed indoors, including walking, sitting and standing for an extended period of time including up to the entire duration of the shift.
- Work is performed indoors or outdoors for extended periods of time including up to the entire duration of shift.
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