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Remote Customer Support Representative Jobs in Quebec

Customer Support Representative Jobs
By Reshift Media Inc. At Canada
Outgoing, approachable, and skilled at building and maintaining relationships
Strong written and oral communication skills
Highly organized and able to manage multiple activities
Preference for candidates with at least one year of customer/client support experience
Act as a liaison between the client and the Reshift search and social teams
Confirm client advertising budget details
Customer Service Representative (Banking) Remote
By Talentify.io At Canada
Ability to make a difference and provide exceptional customer experiences as a brand ambassador
Access to comprehensive benefits, including medical, dental, and life insurance, as well as wellness activities and support
Identify areas for process improvement to enhance customer experience, sales results, and efficiency
6 months to 1 year of customer service experience
6 months to 1 year experience in a Contact Centre preferred
Excellent communication skills, both written and verbal
Customer Service Representative - Remote
By Warren Averett Staffing & Recruiting At Canada

Overview As a Customer Service Representative, you'll be the first point of contact for our customers, answering their questions and resolving any issues they may have. You'll use your excellent ...

Customer Collaboration Analyst - Remote
By AgroPure At Canada
Event management (Promotional, in/out’s, etc).
Week over week volume management and holiday volume management.
Demonstrates problem solving skills and working under tight timelines; multi-tasking abilities.
Recognition of years of experience in calculating vacation time
3 to 5 years experience in CPFR/business forecasting/Supply Chain Analysis in a CPG environment.
Well developed interpersonal/communication skills with the strong ability to build relationships to drive results.
Customer Support Representative (Nbhl) [Nb Health Link]
By CareerBeacon At Bathurst, New Brunswick, Canada
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:
Manage the call queue with decision support software and in accordance with established policy.
Other responsibilities as required by the program.
Minimum two years related experience working in an office environment, preferably with experience in the health care industry.
Experience working in a contact center environment and managing shared work queues is an asset.
Strong computer and telecommunication skills
Customer Service Representative (Remote)
By GenMobi Technologies, Inc. At Canada
Customer Database Management: Maintain and update customer records, ensuring accuracy and completeness in the CRM system.
Time Management: Efficiently manage your workload, prioritize tasks, and meet or exceed performance metrics, including response times and customer satisfaction ratings.
Organization Skills: Ability to manage multiple tasks efficiently and maintain a high level of accuracy and attention to detail.
Upselling and Cross-selling: Identify opportunities to upsell or cross-sell relevant products and services to customers, enhancing their overall experience.
Experience: Previous experience in customer service or a related field is preferred but not mandatory.
Communication Skills: Excellent verbal and written communication skills in English. Ability to convey information clearly and concisely.
Technical Support Representative (Remote)
By Ryan At Chiasson Office, New Brunswick, Canada
The Company makes offers based on many factors, including qualifications and experience.
Experience with computer systems, programs, and customer service/help desk preferred.
Ability to plan, multi-task and manage time effectively.
Internal Candidates must have their direct managers approval and support of their respective Practice Line Leader.
Independent travel requirement: up to 10%.
This role can be located anywhere in the US.
Customer Service Representative (Remote - Parental Leave Contract)
By Talentify.io At Canada
1-2 years of related work experience in an inbound/outbound contact/call center, business, or office environment (asset)
Strong problem-solving skills and ability to think creatively
Basic knowledge and understanding of real estate (desirable)
Experience with Microsoft Office (preferred)
Ability to take initiative, work well under pressure, and deal intuitively with situations
Excellent team player and ability to work with minimal supervision
Remote Customer Service Representative (Alberta) ($15.50 / Hour)
By Talentify.io At Canada
Competitive compensation and benefits package
Recognize sales opportunities and apply sales skills to upgrade
Escalate customer dissatisfaction to managerial team
Excellent communication and organizational skills
Basic knowledge of Microsoft Office Suite and Windows operating system
Ability to multitask, stay focused, and self-manage
*Early Access* Customer Service Representative - Remote
By Talentify.io At Canada
Some programs may have additional skill or experience requirements
Flexible gig you can do from home
Gain experience in different industries
Customer service experience across different channels (phone, chat, e-mail)
Hiring Company will not withhold taxes or provide employee benefits
Contract hours range from 15 to 40+ hours per week
Remote Support Engineer - Supporting West Coast
By Integrated Security Technologies, Inc. At Canada
Provide remote preventative maintenance services for service contract holders. Examples include but are not limited to the following.
In depth experience with Windows operating systems.
Hands-on experience with virtualized environments (HyperV and/or VMWare)
Excellent communication skills both oral and written.
Triage incoming service calls with a goal of minimizing dispatches, where possible.
Work to diagnose and resolve hardware, software, and networking issues.
Remote Customer Services Representative
By Talentify.io At Canada
Strong interpersonal and communication skills
Minimum two years of customer service experience in a call center environment
Job description and requirements subject to change without notice
Opportunity to contribute to a sustainable, equitable, and carbon-neutral energy-efficient future
People-first culture built on trust, accountability, and transparency
Equal chance for every employee to thrive, regardless of position or identity
Customer Service Representative 100% Remote Work
By Massey Tone Productions At Montreal, Quebec, Canada
No skills are needed! We will help shape you into an incredible entry-level benefits agent!
Ability work remotely from home using a computer, laptop or mobile phone.
Judgment and insightful abilities are basic.
Client care Experience - Need to have the option to give a positive encounter to all clients.
Relational abilities (verbal and composed)
The nature of this Job is an entry-level Job and no prior experience is required.
Customer Service / Technical Support Representative (Remote)
By Talentify.io At Canada
Work from home and interface with customers via inbound/outbound calls and/or via the Internet
Real career and personal growth potential with about 80% of managers and leaders promoted from within
Experience or interests in technical support
Tech and service skills important to the role
Join a global organization with a people-first, inclusive culture and a sense of belonging
Provide customer service support and resolution of routine problems and questions regarding client products and/or services
Customer Support Agent - Remote
By ClickJobs.io At Montreal, Quebec, Canada

Go further with Foundever™. Are you ready to move your career forward? We are looking for French Bilingual customer support associates to join our team! At Foundever, you will find our call center ...

Customer Support Agent - Remote
By Foundever At Québec, Quebec, Canada
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Handle inbound customers service calls
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
Are able to write and speak both French and English fluently
Customer Support Specialist (Remote)
By GEOTAB At Canada
Develop and maintain Knowledge base articles within the Geotab Community.
1-3 years working experience in customer service/support capacity.
1-3 years working experience in troubleshooting technical issues.
Post-Secondary Diploma/Degree specialization in technology or a related field highly valued or equivalent work experience.
Excellent verbal and written communication skills.
Strong analytical & critical thinking skills and a natural problem solver.
Customer Support Representative Jobs
By Tech Mahindra At Moncton, New Brunswick, Canada
1 year call center experience preferred.
Responding to calls from customers who have questions regarding phone service, billing, account information, password resets, etc.
Responding to chat or email queries from customers with account or technical related questions as needed.
Documenting customer issues in the client system and updating customer information.
Following outlines processes to resolve customer technical issues, or complaints, in a timely manner.
Additional duties as needed, to be discussed during your interview.
Customer Advisor - Retail - Remote
By Tucows At Canada
Search our knowledgebase, training materials and rely on the experience of colleagues, seniors and managers to seek solutions.
Tailor your communications to match your customers' skill level and conversational style.
Own each help request, treating each customer with the utmost care, realness, integrity and timeliness.
Document relevant details to help customers and your colleagues with future requests.
Raise widespread issues or patterns through defined channels.
This is a fast-paced and customer-centric role - you will need to show persistence, calm and control under sometimes stressful conditions.
Remote Customer Service Representative
By Foundever At Canada
Required Qualifications, Skills And Experience
Work from home benefits include saving time, money, and the environment
Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
Understand and strive to meet or exceed metrics while providing excellent customer service
Drive customer satisfaction through voice, chat, and/or email communications
You are 18 years of age or older

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Customer Support Representative to join our team! In this role, you will be responsible for providing excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for answering their questions, resolving their issues, and providing them with the best possible service. If you are a customer service professional with excellent communication skills, we want to hear from you!

Overview A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Detailed Job Description A Remote Customer Support Representative is responsible for providing customer service and technical support to customers via phone, email, chat, or other remote channels. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to effectively communicate with customers and provide accurate information. They must also be able to document customer interactions and provide feedback to management. Job Skills Required
• Excellent communication skills
• Strong problem-solving skills
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Previous remote customer service experience
• Previous technical support experience
Job Responsibilities
• Respond to customer inquiries via phone, email, chat, or other remote channels
• Troubleshoot customer issues and provide solutions
• Document customer interactions and provide feedback to management
• Follow up with customers to ensure satisfaction
• Maintain customer service records
• Provide technical support to customers
• Follow company policies and procedures