Register
Recruit Create CV

Customer Service Support Representative Jobs

Customer Support Representative Jobs
By Reshift Media Inc. At Canada
Outgoing, approachable, and skilled at building and maintaining relationships
Strong written and oral communication skills
Highly organized and able to manage multiple activities
Preference for candidates with at least one year of customer/client support experience
Act as a liaison between the client and the Reshift search and social teams
Confirm client advertising budget details
Customer Support Representative Jobs
By Cardata At Ontario, Canada
Contribute to the knowledge base for the Support team
Excellent written and verbal communication skills
This role is remote within Canada with the ability to work PST hours
Answer general questions for all users through phone, email and live chat
Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
Properly document and track customer issues and resolutions
Customer Service Online Sales Support
By Sleep Country Canada At Brampton, Ontario, Canada
The Qualifications and Experience we like to see:
Support customers throughout their shopping experience;
A minimum of 2 years’ experience in a sales and/or call center customer service environment
Any post-secondary education is considered an asset
Excellent communication skills, both written and verbal, is required
Computer skills and familiarity with programs such as Microsoft Teams, Outlook, PowerPoint, Zoom
Office Support Customer Service
By Town of Kingsville At Kingsville, Ontario, Canada

Working under the direction of the Supervisor of Tax Revenue and Customer Service, the Office Support – Customer Service role is responsible for clerical and administrative functions in support of ...

Customer Service Support - Travel
By SPECTRAFORCE At Canada
Previous work experience or education in the travel industry required.
Resolve requests from Finance to interface bookings that have not yet been invoiced as a result of system or manual error.
Work closely with the Finance team to resolve invoicing issues.
Additional Travel GDS platform knowledge
Other tasks as required such as updating processes and processing payment requests and refunds.
Coordinate with and provide support to Reservation change agents to resolve collector inquiries and escalations.
Customer Support Representative Jobs
By 6ix Management At Markham, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Iqaluit, Nunavut, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Cornwall, Ontario, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Sault Ste. Marie, Ontario, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Customer Service Support Specialist
By SPECTRAFORCE At Canada
Previous work experience or education in the travel industry is required.
Excellent communication skills both written and verbal.
Collaborative individual with great teamwork capabilities
Experience working in a similar role.
Additional Travel GDS platform knowledge
The ability to work independently and exercise sound judgement.
Member Service Representative - Mobile Support
By Servus Credit Union At Edmonton, Alberta, Canada
Post-secondary education in Finance (or related studies)
Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
Previous experience working with a financial institution
customer service or sales experience, cash-handling experience, and a high school diploma
Achieving or exceeding assigned sales and referral goals
Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
Customer Support Representative Jobs
By 6ix Management At Oshawa, Ontario, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Member Service Representative - Mobile Support
By Servus Credit Union At Red Deer, Alberta, Canada
Post-secondary education in Finance (or related studies)
Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
Previous experience working with a financial institution
customer service or sales experience, cash-handling experience, and a high school diploma
Achieving or exceeding assigned sales and referral goals
Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
Customer Service Support Manager
By CodeFonsi At Toronto, Ontario, Canada
Monitor and Manage Support Channels
Maintain Knowledge Base and FAQs
Provide App Guidance and Training
Stay Up-to-Date with Product Changes
Handle Billing and Subscription Issues
Customer Service Support Jobs
By Alquemy Search & Consulting At Vancouver, British Columbia, Canada
Resolve customer queries / complaints mainly by applying knowledge of established procedures and policies
Previous banking/financial services experience ideal
Excellent communication and customer service skills
Provide best possible service levels and customer relations by providing resolutions in a timely manner
Handle new and existing customer inquiries effectively
Need to understand relevant queries / complaints to be resolved through necessary research and available resources
Customer Support Representative Jobs
By Foodee At British Columbia, Canada
3+ years of experience in a customer-facing role (software and food industry experience a bonus)
Excellent written and verbal communication skills
Work-from-home flexibility; fully remote applicants in British Columbia accepted but must be able to work PST hours
Proactively contacting customers and restaurant partners to provide order updates and a high-touch service
Building and developing positive relationships with current and potential customers
Problem-solving and turning frustrated customers into repeat customers
Customer Support Representative Jobs
By Focus Acquisitions At Surrey, British Columbia, Canada
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Vancouver, British Columbia, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Bilingual Customer Service Representative - Clinical Ops Support Coordinator (Csr Rep)
By Teladoc Health At Whitehorse, Yukon Territory, Canada

(This is a 100% remote position - the full flexibility to work from home!) WHO WE ARE:As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been ...

Customer Support Representative Jobs
By Clarius Mobile Health At Nova Scotia, Canada
Strong IT/Troubleshooting abilities; Cloud troubleshooting experience is an asset
Process e-commerce sales transactions: Handle sales transactions and meet customer experience targets.
Implement strategies to enhance the overall customer experience.
Minimum post-secondary education, diploma or degree in Customer Service or Information Technology is preferred.
Must be bilingual (English and French) and have great interpersonal skills. (A third language is a great asset!)
At least 2 years experience as part of a customer care, service, and support team.

Are you looking for a job that offers great customer service and support? We are looking for a Customer Service and Support Representative to join our team! You will be responsible for providing excellent customer service and support to our customers. You will be the first point of contact for our customers and will be expected to provide timely and accurate responses to their inquiries. If you have a passion for customer service and are looking for an opportunity to make a difference, then this is the job for you!

A Customer Service and Support Representative is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues.

What is Customer Service Support Representative Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and problem solve
• Knowledge of customer service principles and practices
• Proficiency in computer applications
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Customer Service Support Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer applications

What is Customer Service Support Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Service Support Representative Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a technical support role

What is Customer Service Support Representative Responsibilities?

• Respond to customer inquiries and complaints
• Troubleshoot and resolve customer issues
• Provide technical support to customers
• Update customer records in customer service software
• Follow up with customers to ensure their satisfaction
• Maintain customer service