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Technical Customer Service Representative Jobs

Technical Service Representative, Mechanical - Edmonton, Ab
By Komatsu At Edmonton, Alberta, Canada
Knowledge and experience working with Microsoft Office (Word, Excel, Project)
Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities:
Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
Apply hydraulic, mechanical and electrical knowledge to equipment and issues
Comply with Joy Global and Customer safety policies/procedures and applicable regulatory, customer or industry requirements
Red Seal Journeyman Heavy Equipment Technician or Truck and Transport Mechanic or equivalent training; Dual ticket with Electrical certification preferred
Technical Service Representative (Part Time) (Equest)
By BCJobs At Vernon, British Columbia, Canada
Training programs to build new and transferable skills and achieve certifications
Create an amazing customer experience at the service desk
Provide delivery and installation services for our customers in their homes
Ensure vehicles and equipment are well maintained
Cultivate an inclusive team and learning culture
Must be at least 18 years old
Technical Service Representative Jobs
By Veres Career Consulting At Toronto, Ontario, Canada
Customer service as a lifestyle, not just a skillset
Competitive salary of $55-60K plus bonus, perks and great benefits
Valid RIBO Insurance license - Level 1
Ability to never miss an important deadline
Love working in a fast-paced environment
A fun job! From the President to the newest hire, everyone likes what they do
Technical Service Representative Jobs
By ChampionX At Fort McMurray, Alberta, Canada
Prior experience that required excellent communication skills
Prior experience that required excellent organizational skills
Become proficient using chemistry and process knowledge to help bring responsible energy to market
Comprehensive benefits package that includes medical, dental, vision, a company-paid pension plan, paid days off, and more!
No immigration sponsorship offered for this role.
1+years of successful technical sales or field sales support experience
Technical Service Representative Jobs
By Getinge At Mississauga, Ontario, Canada
Make decisions based on policies and procedures, and discuss and refer unresolved customer service issues to the Manager.
Adhere to all company policies, procedures and comply with all safety and regulatory requirements.
Excellent interpersonal, communication, and presentation skills.
Health, Dental, Vision and Travel insurance benefits
Short and Long Term Disability Benefits
Calibrate/service electrical or electronic medical equipment and instruments according to technical manuals and written instructions.
Technical Service Representative - Expanded Mining Products (Emp)
By Finning At Elkford, British Columbia, Canada
Strong organizational and time management skills with high attention to detail
Minimize downtime and maintain production requirements as scheduled
Seasoned HET /Millwright or P.Eng with significant mechanical or high voltage electrical experience or with appropriate mining experience
Minimum 5 years experience in a customer service role
Shovel and Drills equipment knowledge
Caterpillar equipment knowledge is considered an asset
Technical Customer Service Supervisor
By Essential HR Canada At St. Catharines, Ontario, Canada
A minimum of 2 years of work experience in a customer service setting or demonstrable skill and experience acquired through education
Stay certified and up-to-date in CRM software (Ticket Management).
Work with customers to facilitate their onboarding onto Geotab, including vehicle list management, user list setup, groups, and integrations.
Assist the Sales Team in accurately quoting clients on their fleet by ensuring hardware requirements are met using internal forms.
Coach team members to improve their service skills.
Complete any required certifications from suppliers and ensure internal team members are certified/re-certified as needed.
Technical Customer Service Representative
By TELUS International At Canada
Demonstrates excellent organizational and time-management skills
Adhere to Incident, Problem, Change and Service Management based on ITIL best practices
Actively participate in the creation and continued evolution of content for the knowledge base
2+ years of interactive Customer Service experience
Excellent customer service skills with strong written and verbal communication skills
Ability to research using internal knowledge bases and public-facing documentation
Customer Service / Technical Support Representative (Remote)
By Talentify.io At Canada
Work from home and interface with customers via inbound/outbound calls and/or via the Internet
Real career and personal growth potential with about 80% of managers and leaders promoted from within
Experience or interests in technical support
Tech and service skills important to the role
Join a global organization with a people-first, inclusive culture and a sense of belonging
Provide customer service support and resolution of routine problems and questions regarding client products and/or services
Technical Service Representative - Tld
By Epiroc At Edmonton, Alberta, Canada
Report preparation and presentation Good knowledge of excel, able to run spread sheets and calculations, Word
Experience with grinding equipment and techniques considered an asset
Open pit mining experience would be an asset
Knowledge of both surface and underground drilling applications considered an asset
Highly developed communication and interpersonal skills
Champion the sales growth of all RDT products in specific region
Technical Customer Support Representative
By Sciemetric At Windsor, Ontario, Canada

Please read Job Requirements before applying. 2 Year college program or relevant work experience with basic computer troubleshooting. Must be a Canadian Citizen and Live in Windsor Ontario.

Technical Representative Within The Customer Response Center (Crc) Day Shift
By BOMBARDIER At Dorval, Quebec, Canada
You have a minimum of ten (10) years’ experience in problem solving in the interior and the green aircraft domain.
You are customer focused and have strong English and French communication skills (spoken and written).
Prepare accurate, complete and concise technical reports and correspondence.
Lead meetings with other internal and/or external resources to resolve issues affecting the return to service of aircraft.
You have a College Diploma in Aircraft Maintenance (Mechanics).
An AME license or equivalent is an asset.
Customer Service / Technical Support Representative
By Concentrix At Niagara Falls, Ontario, Canada
Deliver expert customer experiences…with a smile.
Type of experience or interests
Personal qualities/skills important to the role (tech, service, et)
Help customers resolve technical issues.
Assist in correcting billing concerns.
Ensure the appropriateness of social media content.
Technical Service Representative-Production Assistant
By Adecco At Toronto, Ontario, Canada
Occasional requirement to do on site service at local customer locations
Job type: Full-time | Permanent
Handle incoming calls for product service
Diagnose product issues with customer
Track and document service calls
Ship/order replacement parts to customer
Technical Service Representative Jobs
By Veolia North America At Pickering, Ontario, Canada
Experience with MS Office suite is a requirement and ShowCase software, considered as an asset;
1 - 3 years or work experiences in a related field such as environmental services;
Good knowledge of Ministry Of Environment Regulations;
Knowledge of the Transportation of Dangerous Goods Act;
Experience in completing Waste Characterizations including sampling, as an asset.
Strong background in chemistry and environmental regulations as a key skill;
Technical Customer Service Representatvie
By PBS Systems At Calgary, Alberta, Canada
Achieve relevant certification in line with department needs and requirements
Effective time management and organization
Identify opportunities to drive process improvements that positively impact the client’s experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Previous customer service or dealership experience will be considered an asset
High School Diploma required, relevant certification or post-secondary diploma preferred
Technical Customer Service Representative
By Altis Recruitment At Ottawa, Ontario, Canada
Communications and collaborates with teams, Customers, vendors, and management.
Works with Production/Finance to ensure project billing is up to date and monitors cost/margins.
Provides technical support to customers by offering guidance to help debug parts and explains how the parts work
Enters all new orders into computer system or cancels orders upon Customer request; manages the Order Review Process.
1-2 years of experience working in customer service, supporting sales and production/service teams
Experience providing support on physical parts
Technical Customer Service Manager
By Continental At Mississauga, Ontario, Canada

Job Description This position assumes overall responsibility of the Customer Service processes (PLT & Truck) for Continental Tire Canada within the market: Ensure appropriate resolution of all ...

Are you looking for a challenging and rewarding role in technical customer service? We are looking for an experienced Technical Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting technical issues, providing technical advice, and resolving customer inquiries. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

Technical Customer Service Representative Job Skills:

• Excellent customer service skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to remain calm and professional in difficult situations
• Knowledge of relevant products and services

What is Technical Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or technical support
• Certification in customer service or technical support
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues

What is Technical Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of relevant products and services
• Knowledge of troubleshooting techniques
• Knowledge of customer service software

What is Technical Customer Service Representative Job Experience?

• Previous experience in customer service or technical support
• Experience in troubleshooting technical issues
• Experience in customer service software

What is Technical Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat